Today I could not connect to the application on my ipad with a message "communication error...", despite my internet connection was fully OK. So I decided to have a call to your services, and I was told by the attendend that this was "normal" due to scheduled maintenance.

Tim, there is room for improvement in the dialog with customers. SD is a super product and therefore the people behind it must be somewhat super. Do not let a bad mood day destroy that!

For my part I do not want mails for a 10 minutes breakdown on SD.