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SkyDemon alert stops music playing on the iPad


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Francis
Francis
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Hi,

Since newest version the sound behaviour of my iPad has changed.

Before, I could hear warnings from SkyDemon AND also listen to music from the iPad. The two sound sources were mixed together.
So I fed that combined sound via an audio cable from my iPad to the Audio IN of my Trig TY96 radio and in my Bose A20 headset, I could hear 3 different sources of sound : warnings from Skydemon, background music from my iPad and off course ATC in priority.  The music was much appreciated by the passengers. 
Life can be beautifull ;-))

Now since the newest version that has changed. :-(
If I have music playing in the background and SkyDemon sounds an alert, the music on my iPad stops playing.
The music also stops playing if a SkyDeomn timer goes off.

Can the previous functionality be restored in a way that alerts do not stop the music from playing as it was before ?

Thank you in advance.

Best Regards

Francis




Chris-TT
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I had exactly the same problem yesterday with both the iPhone and iPad and Bluetooth connection to my BOSE A20’s. I’ve emailed support about it.
Tim Dawson
Tim Dawson
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Please contact support about this. They can track the requirement, and help beta test a fix.
Francis
Francis
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Tim Dawson - 2/28/2019 11:08:44 AM
Please contact support about this. They can track the requirement, and help beta test a fix.
As I cannot find any link to "Support" on the website, can you indicate me how to contact them ?
Thanks
Francis

Tim Dawson
Tim Dawson
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The big link at the top entitled "Help & Support" is a good place to start.
Francis
Francis
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Tim Dawson - 3/1/2019 12:08:26 PM
The big link at the top entitled "Help & Support" is a good place to start.

That's exactly where I thought I would find a link to Support ...
But in the title of that page, there is no other reference to Support.
You explicitely wrote to contact "Support" about the issue ... so I was looking for "Support"
Could it be that you wanted to say : use the link "Contact SkyDemon" for support on this ?
To me (as not native english speaking) finding support is not obvious on your site, may I suggest to keep continuity in the reference with the title of the page and also mention "Support" in the link ?
Just a suggestion, thank you.
Regards
Francis



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