Giles your post appears to have nothing to do with this topic of discussion. Would you mind starting a new thread please? Thanks!

Hi I am using SD 38172 in iPhone connected to a Pilot Aware device with bearingless targets displayed.

On a recent flight I was surprised to receive an alert on screen warning about traffic "behind". Firstly I was not sure how you could tell that the traffic was behind being bearingless and more worryingly when I played the track back using Flight Aware the aircraft was actually ahead.

Thanks

Giles

Email or telephone are best. You will usually get a reply much faster, and the answer is likely to be more knowledgable.

Ok, which means of communication do you consider inside your normal support channels?

Why don't you ask the forum community to change over to normal support channels?

Our users are not shy about asking us for stuff they want. We receive dozens if not hundreds of suggestions every day.

That makes it very easy for us to judge which suggestions are wanted by thousands of people and which are wanted by somewhat less than that number. It's the way we do things, it's the way we prioritise development, and it works very well for us.‌ We appreciate it all, and the sheer volume of feedback is why it works.

This forum is a little outside our normal support channels.‌‌‌ ‌‌

Hi Tim,

Although I very much appreciate most of your replies and the way you reply, I disagree with your opinion in this thread.

Gerhard did not complain about any area of SD. He has shown a weakness of SD (in his opinion) and made a proposal to eliminate the weakness. I've always thought that's what this forum is about (besides other themes).

It is not the first time you bring forward the argument that tens of thousands of users are happy with SD as it is. How do you know? Because they don't complain or don't make suggestions for improvement? That is not the evidence for a perfectly satisfied crowd, at most the evidence for a good product with potential left to improve. Did all those tens of thousands users tell you they are completely satisfied the way SD works? What do you think how many of the tens of thousands would vote against Gerhard's request would you start a survey? I think by far not a hundred of the tens of thousands.

People often don't complain about deficiencies or don't make suggestions for improvement because they are lazy or they don't see the advantages an improvement would bring - including myself. I've been using SD now for 3 or 4 years on nearly every flight I do and I find myself reading about some really good and wise suggestions for improvement on this forum I have never been thinking about before.

So I kindly ask you to think over your decision, not to implement a vertical zooming of the VR.

Last, but not least, I'm very satisfied with your piece of software. For my needs there's no better navigation tool - not only measured by the price.

Kind regards
Eric

In seven years, this is the first time we've been asked for such a thing.

Hi Tim,

May I ask why?

BR
Eric

Gerhard, most of your posts have been complaints about various different areas of SkyDemon.

Speaking very generally, most of our tens of th‌ousands of users are happy with the way SkyDemon works at the moment. I say that to illustrate why we do not make many changes to the way the product works at this stage: we don't want to mess with the winning formula. Perhaps there is an alternative product from a different manufacturer which caters more to your specific needs? We cannot please everybody all the time and we do not seek to do so. We would be delighted if you keep using SkyDemon but please do not expect the many changes you have mentioned to be written into our product.

We will not be implementing a compl‌‌ex virtual radar zooming and panning solution on tablets.

Or you could use a slightly modified 2-finger zoom gesture: move the fingers apart horizontally and you zoom in on the distance scale. Move them apart vertically and you zoom in on the altitude scale.

-- Chris.‌‌