I have been using SD without major issues on my Galaxy S4 for a few months, but since yesterday when I upgraded to 2.7.2 there have been some problems. I have had to kill the app many times after it appears to get "stuck" on pop-up menus such as "Open Route from Cloud", "Find Plates", "TAF" (in particular finding weather for a particular airfield) and a few other cases. The behaviour is that everything appears to be working normally, but the menu doesn't disappear when the action (such as opening the route) is finished. The back button has no effect and I haven't found any solution other than using the Task Manager to kill SD. This never happened with the previous versions, so I assume it is connected with something that changed in the latest version. It is slightly weird because the problem seems intermittent i.e. sometimes it doesn't happen, and then all of a sudden it gets stuck doing something that has just worked a few minutes ago. I have tried uninstalling SD and reinstalling from scratch but it didn't make any difference. Has anyone else had similar issues, or am I just out of luck with the new version on the S4? In which case please would someone let me know how to revert to the previous version?

I'm having the same problem on a HTC One.

This isn't something we're getting widespread reports of, and I am at a loss to explain it right now. We will monitor the situation closely.

I'm still having the problem, which ultimately makes the app unusable for me. How do I revert to the previous version (which was working fine)? Thanks for your help.

P.S. I also have the text size problem that wb9999 reported above, although that hasn't changed in the latest version.

I don't have these issues on my old HTC Sensation (font size and closing pop-up menus all working fine). The HTC One and Samsung Galaxy S4 have the same screen resolution (1080 x 1920), which is much higher than most phones. I wonder if that it is the cause of the issues that myself and OldDogNew are experiencing.

piogron's description matches the problem I am having exactly.

I bought the Sky Demon yesterday and I am disappointed with running this program on Samsung Galaxy Tab 3 - 8" with Android. After downloading AIP when I get into "Find Plates" the menu doesn't disappear when the action is finished. I cant back to the map. The back button has no effect, and there is no any solution other than using the Task Manager to kill SD.

Iam not sure but I think that problem occurs after downloading AIP data base. Even I download only 2-3 plates, I can't shut down the menu and go back to the map.

Could you describe the problem you're having in more detail please? You mention "getting into 'find plates'" but I don't understand what that means. Please decribe the exact actions you take, what you see, and what you expected to see.

Hi,

Same problem for me - Nexus 7 (2), Android 4.3, latest SD (2.7.2.27849)

This is what happens:

When a route has been plotted:

1, Click on Plates tab to get 'Plates' pop-up

2, Select (click) a PDF plate/chart

3, Display (I've used 2 types of PDF viewer - same result each time)

4, Return to the 'Plates' pop-up

5, Now can't get rid of pop-up as 'return' does nothing!

NOTE: If you don't display any plate you can return from the pop-up without a problem

Hope that help.

Exactly as ngc6309 describe the problem.

Moreover when You are flying: When you are entering for example Danger Aera, when you click "Activity Information", when you has read the information, you can't return to the map. You can't get rid of pop-up as 'return' does nothing!

This is the new "Activity Information" feature which takes you to an external browser, is that correct?

Tim, Do you think the fix will also solve the Plates issue and the other menu freeze problems? If so I'd be interested to try the beta version too. Thanks a lot.

I noticed one regularity, when my Samsung is vertical, there is no "Plate" bookmark, when is pop out, then I have to use Samsung button "return" which doesn't work in this case. I mean there is no place to click on the screen to get rid of the pop out, where the device is vertical.

When the screen is horizontal there is enough space and I've got the "Plate" bookmark on the left side and when I push "Plate" bookmark, there is OK. I can get rid of the pop out.

Sorry for my English, but I am not native speaker

Just to confirm that the problem exists also in landscape view (I have SD also on a Galaxy S2 phone)

I am almost certain that we have solved this problem. We will release a beta Android version next week for testing. Thanks all for letting us know and giving us steps to reproduce it.

One another thing. Yesterday I made flight from Poland to France, about 1000 NM. At home before departure I downloaded whole AIP base for Germany and France. AIP plates was avaiable when I had active internet connection.During flight I didn't have acces to the internet and plates was not avaiable for me. Fortunataly I had paper version. In the hotel when I established internet connection plates were avaiable again without downloading, they were with green background, so they were in memory of device.Did anybody experience such things.

One another thing.

Hi, Just wondering how close we are to a solution? It seems like quite a few people are seeing this problem. Mainly it seems to occur with the Plates menu, but I also sometimes get it with other menus. Thanks.

There is a beta build of our Android software out now on our website, it can be downloaded to ascertain whether the issue has been resolved pending the next public release.

Thanks Tim. I downloaded the new version but when I run it the blue SkyDemon start screen appears for a second or two and then the program closes. Any tips to get it working?

The fact it doesn't work on your device is very useful information. Unless we discover why, the next full release of SkyDemon is likely to also be broken on that device, and we don't have one in the office to test on. Can you get into the filesystem of the device? SkyDemon should have written a debug.log file in there, probably within the SkyDemon folder itself. If you can get that file to us, it would really help.

I have had a hunt around on the device (I can see the file system, not sure if some of it is hidden) for a debug.log file and can't find one. Pretty sure there is nothing in the SkyDemon directory or any of its subdirectories. Where else might it be stored? I used the search function on my PC and that didn't come up with anything, and I had a look around by hand. The app does exit very quickly - is it possible it never gets around to writing anything?

I suppose it is possible, yes. The alternative would be for you to get access to the Android log (LogCat) as the crash happens. I'm not sure if there are utilities out there which allow this other than the full Android debugging tools, although a quick Google search resulted in a couple of apps that claim they can show you the log.

Ok will try that tonight.

I am having the same problem.

SkyDemon doesn't seem to create a debug.log file for me either. I have installed the aLogCat app and the following is the log after a few failed attempts to start SkyDemon on my Galaxy S2 running android 4.3. I hope this helps.

- beginning of /dev/log/main
Failure getting entry for 0x010802c0 (t=7 e=704) in package 0 (error -75)
Failure getting entry for 0x010802c0 (t=7 e=704) in package 0 (error -75)
.unregisterListener : / listener count = 0->0, ubvf 9budiwrd5ordgfl5BakTrklMrfo$,@,*b/fef(
.unregisterListener : / listener count = 0->0, ubvf 9budiwrd5ordgfl5BakTrklMrfo$,@,*a+a.e(
.unregisterListener : / listener count = 0->0, ubvf 9budiwrd5ordgfl5BakTrklMrfo$,@,*a(f(d8
Failure getting entry for 0x010802c0 (t=7 e=704) in package 0 (error -75)
.unregisterListener : / listener count = 0->0, ubvf 9budiwrd5ordgfl5BakTrklMrfo$,@,*a,8-,(
Failure getting entry for 0x010802c0 (t=7 e=704) in package 0 (error -75)
.unregisterListener : / listener count = 0->0, ubvf 9budiwrd5ordgfl5BakTrklMrfo$,@,*be(a.8
.unregisterListener : / listener count = 0->0, ubvf 9budiwrd5ordgfl5BakTrklMrfo$,@,*b+d)f(



Here's the same log in 'Long' output mode:

--------- beginning of /dev/log/main
[ 10-10 14:11:00.846 20616:20616 W/ResourceType ]
Failure getting entry for 0x010802c0 (t=7 e=704) in package 0 (error -75)
[ 10-10 14:11:02.841 20616:20616 W/ResourceType ]
Failure getting entry for 0x010802c0 (t=7 e=704) in package 0 (error -75)
[ 10-10 14:11:09.746 20616:20624 I/MotionRecognitionManager ]
.unregisterListener : / listener count = 0->0, ubvf 9budiwrd5ordgfl5BakTrklMrfo$,@,*b/fef(
[ 10-10 14:11:09.751 20616:20624 I/MotionRecognitionManager ]
.unregisterListener : / listener count = 0->0, ubvf 9budiwrd5ordgfl5BakTrklMrfo$,@,*a+a.e(
[ 10-10 14:11:09.756 20616:20624 I/MotionRecognitionManager ]
.unregisterListener : / listener count = 0->0, ubvf 9budiwrd5ordgfl5BakTrklMrfo$,@,*a(f(d8
[ 10-10 14:11:42.736 20616:20616 W/ResourceType ]
Failure getting entry for 0x010802c0 (t=7 e=704) in package 0 (error -75)
[ 10-10 14:11:42.821 20616:20624 I/MotionRecognitionManager ]
.unregisterListener : / listener count = 0->0, ubvf 9budiwrd5ordgfl5BakTrklMrfo$,@,*a,8-,(
[ 10-10 14:11:45.961 20616:20616 W/ResourceType ]
Failure getting entry for 0x010802c0 (t=7 e=704) in package 0 (error -75)
[ 10-10 14:12:17.846 20616:20624 I/MotionRecognitionManager ]
.unregisterListener : / listener count = 0->0, ubvf 9budiwrd5ordgfl5BakTrklMrfo$,@,*be(a.8
[ 10-10 14:12:17.851 20616:20624 I/MotionRecognitionManager ]
.unregisterListener : / listener count = 0->0, ubvf 9budiwrd5ordgfl5BakTrklMrfo$,@,*b+d)f(
[ 10-10 14:12:36.171 20616:20616 W/ResourceType ]
Failure getting entry for 0x010802c0 (t=7 e=704) in package 0 (error -75)
[ 10-10 14:17:29.026 20616:20616 W/ResourceType ]
Failure getting entry for 0x010802c0 (t=7 e=704) in package 0 (error -75)
[ 10-10 14:17:29.141 20616:20624 I/MotionRecognitionManager ]
.unregisterListener : / listener count = 0->0, ubvf 9budiwrd5ordgfl5BakTrklMrfo$,@,*a,cfc(
[ 10-10 14:17:31.721 20616:20616 W/ResourceType ]
Failure getting entry for 0x010802c0 (t=7 e=704) in package 0 (error -75)

Hmm, thanks for posting that. I still don't know what might be wrong but I will try some Googling.

I have nothing intelligent to add! I think my expertise has been exceeded....

On my Sansung galaxy tab 2 same thing. If I go to plate menu I cant then get out if it unless I turn device off and on again. This is only since latest update. All else works fine.

galair, that problem has already been fixed in the beta we've been discussing above.

Simon, I will email you.

Nexus 7(2), Android 4.3, 10/10 beta SD - seems to be working fine for me. Haven't flown yet but all other test work OK.

Tim please pay attention to problem that plates are not avaiable when Sky Demon is offline. Please try to turn off WFI and 3 G modem, then plot the new route. I'm sure that plates will not avaiable for new route and new airfields. Even you have already downloaded all plates to your devices.

Just a quick FYI - my phone (Samsung Galaxy S4) picked up the new update today (2.7.2.32650). It works, but still has the same problem with the Plates menu being impossible to get out of, and some of the other pop-ups (eg TAFs) can cause it to freeze. Only solution I have found is to kill the app and restart. This is all in Planning mode - haven't tried Flight mode yet.

I just got the latest version (3.0.0.24056) from Play Store and it seems to have fixed the problem. Thanks Tim.