Upgrade: Version 2.3.2 - Now just crashes and will not run in Windows XP Pro

Important: These forums are for discussions between SkyDemon users. They are not routinely monitored by SkyDemon staff so any urgent issues should be sent directly to our Customer Support.

Upgrade: Version 2.3.2 - Now just crashes and will not run in Windows XP Pro

Upgrade: Version 2.3.2 - Now just crashes and will not run in Windows...

Author	Message
Domwilko	Domwilko posted 3/23/2012 10:41:22 PM Post Details Share Post
Group: Forum Members Posts: 29, Visits: 149	PM'd you David. Thanks.
	Reply Like 31
Domwilko	Domwilko posted 3/23/2012 10:57:37 PM Post Details Share Post
Group: Forum Members Posts: 29, Visits: 149	Domwilko (23/03/2012) pink leader (23/03/2012) Anyone who is stuck, I have posted some previous SD versions in Dropbox. Email me at david@prospectmanagement.co.uk and I will invite you. Pease ensure you LEAVE the files there and take a copy -- so others can usae if neeed be. David Thanks David! Just emailed you. Thanks David! You're a life saver! With your help, I've just rolled back to version 2.3.0.18361 and all is working again!! Thanks for your help.
	Reply Like 36
Domwilko	Domwilko posted 3/24/2012 12:04:09 AM ANSWER Post Details Share Post
Group: Forum Members Posts: 29, Visits: 149	Have had a brief email conversation with Tim (thanks Tim for responding on a Friday night!!). They cannot currently seem to replicate the problem which we are seeing, but they will do some more investigation next week. In the meantime, he has withdrawn the 2.3.2 download from the website and put version 2.3.0 back up.
	Reply Like 51
B2Spirit	B2Spirit posted 3/24/2012 6:47:00 AM Post Details Share Post
Group: Forum Members Posts: 24, Visits: 158	I had the same problem, fixed it by just uninsall SD and reinstall again, works fine now.
	Reply Like 40
Doober2004	Doober2004 posted 3/24/2012 2:16:56 PM Post Details Share Post
Group: Forum Members Posts: 42, Visits: 256	Same occurred to me but I un-installed and re-installed (SD 2.3.2 on Win 7 laptop) and it worked ok - just going to try it out in the air!! I assumed it was to do with not properly un-installing the previous version???
	Reply Like 30
G-OIBM	G-OIBM posted 3/24/2012 5:55:45 PM Post Details Share Post
Group: Forum Members Posts: 71, Visits: 946	Same here - I used Windows uninstall and then re-installed. Now all ok. Many thanks for the help in this forum though :-) Hugh Regards Hugh G-OIBM Commander 114
	Reply Like 37
Domwilko	Domwilko posted 3/24/2012 6:06:52 PM Post Details Share Post
Group: Forum Members Posts: 29, Visits: 149	If you do a full uninstall from from the control panel (I think I used the app uninstall previously), does the uninstall delete all your previous flight logs and route data or does it just uninstall the app and leave your data in place? Don't particularly want to lose my data. Cheers, Dom
	Reply Like 35
srayne	srayne posted 3/24/2012 6:06:58 PM Post Details Share Post
Group: Forum Members Posts: 388, Visits: 8.3K	Me too - uninstall first and re-install fixed it. does the uninstall delete all your previous flight logs and route data or does it just uninstall the app and leave your data in place All routes, data etc are retained. Edited 3/24/2012 6:09:40 PM by srayne
	Reply Like 37
chriso172	chriso172 posted 3/24/2012 10:35:09 PM Post Details Share Post
Group: Forum Members Posts: 6, Visits: 59	A possible solution which worked for me! I am a BT internet user and use McAfee Net Protect Plus. I, like it seems, many others found that the upgrade to 2.3.2 crashed and didn't work at all after the upgrade. I tried using Google Chrome Internet browser and that didn't work either. On a whim, not sure why, I looked at McAfee Firewall, I do not know why but both Chrome and Skydemon only had outgoing access, I changed both to Full access , low and behold, everything worked! Happy landings
	Reply Like 45
Domwilko	Domwilko posted 3/24/2012 10:36:30 PM ANSWER Post Details Share Post
Group: Forum Members Posts: 29, Visits: 149	OK now that I've finished flying for the day and had a chance to play, I can confirm that if you uninstall your previous version of SkyDemon using the Windows Control Panel and Add and Remove Programs and then re-install Version 2.3.2, then it will work. During the uninstall, you will not lose any of your previous data. If you use the automatic update with version 2.3.2 and get an error, then using the 'application' repair or remove option by running the install MSI again will NOT fix the problem. You need to do a complete uninstall from the Windows Control Panel. Thanks to Tim and everyone else in this forum for their help. Hopefully Tim will get to the bottom of why the automatic update is failing on some Windows devices. Dom.
	Reply Like 55