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Domwilko
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Group: Forum Members
Posts: 29,
Visits: 149
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As I was planning on flying tomorrow, this evening I fired up SkyDemon to do some planning.
After starting it up it informed me that there was a newer version available. I was currently running version 2.3.0.
I let the installation complete, which it did normally, however, upon trying to start SkyDemon now, it just crashes with a Windows error "SkyDemon.exe has encountered a problem and needs to close."
I tried to repair the install, but even that failed with an error (it was attempting to read a non-existant temporary file in my install directory).
I resorted to an uninstall of SkyDemon, followed by a complete re-install; however, that hasn't worked either.
All my Microsoft Updates are up-to-date.
Going to try and find my previous version install file and roll-back.
Any ideas what the problem may be Tim?
Cheers,
Dom
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G-OIBM
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Group: Forum Members
Posts: 71,
Visits: 946
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I have the same issue - just when I need SkyDemon for my planning for tomorrow (Saturday)!
Regards
Hugh
G-OIBM
Commander 114
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Domwilko
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Group: Forum Members
Posts: 29,
Visits: 149
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Does anyone have a copy of the 2.3.0 Install MSI they can post or send to me as I seem to have deleted the one I had and I've now got a non-working SkyDemon.  Thanks.
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G-OIBM
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Group: Forum Members
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For me too please.
Regards
Hugh
G-OIBM
Commander 114
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Domwilko
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Group: Forum Members
Posts: 29,
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OK - Couldn't seem to attach the debug log as a file, so here is the content of the debug log for Tim:
Begin Exception MissingMethodException at 2012/03/23 19:32:15
Product: SkyDemon Plan
Version: 2.3.2.25893
System.MissingMethodException: Method not found: 'Void TD.SandBar.MenuButtonItem.set_StaysOpen(Boolean)'.
at Divelements.SkyDemon.x210ff09a2516b1a7.x85601834555fb7d5()
at Divelements.SkyDemon.x210ff09a2516b1a7..ctor(x173d7d688a9ab88a environment)
at Divelements.SkyDemon.x867eb3246b182488.xc447809891322395()
End Exception
Begin Exception MissingMethodException at 2012/03/23 19:32:50
Product: SkyDemon Plan
Version: 2.3.2.25893
System.MissingMethodException: Method not found: 'Void TD.SandBar.MenuButtonItem.set_StaysOpen(Boolean)'.
at Divelements.SkyDemon.x210ff09a2516b1a7.x85601834555fb7d5()
at Divelements.SkyDemon.x210ff09a2516b1a7..ctor(x173d7d688a9ab88a environment)
at Divelements.SkyDemon.x867eb3246b182488.xc447809891322395()
End Exception
Begin Exception MissingMethodException at 2012/03/23 19:56:07
Product: SkyDemon Plan
Version: 2.3.2.25893
System.MissingMethodException: Method not found: 'Void TD.SandBar.MenuButtonItem.set_StaysOpen(Boolean)'.
at Divelements.SkyDemon.x210ff09a2516b1a7.x85601834555fb7d5()
at Divelements.SkyDemon.x210ff09a2516b1a7..ctor(x173d7d688a9ab88a environment)
at Divelements.SkyDemon.x867eb3246b182488.xc447809891322395()
End Exception
Begin Exception MissingMethodException at 2012/03/23 19:59:00
Product: SkyDemon Plan
Version: 2.3.2.25893
System.MissingMethodException: Method not found: 'Void TD.SandBar.MenuButtonItem.set_StaysOpen(Boolean)'.
at Divelements.SkyDemon.x210ff09a2516b1a7.x85601834555fb7d5()
at Divelements.SkyDemon.x210ff09a2516b1a7..ctor(x173d7d688a9ab88a environment)
at Divelements.SkyDemon.x867eb3246b182488.xc447809891322395()
End Exception
Begin Exception MissingMethodException at 2012/03/23 20:17:57
Product: SkyDemon Plan
Version: 2.3.2.25893
System.MissingMethodException: Method not found: 'Void TD.SandBar.MenuButtonItem.set_StaysOpen(Boolean)'.
at Divelements.SkyDemon.x210ff09a2516b1a7.x85601834555fb7d5()
at Divelements.SkyDemon.x210ff09a2516b1a7..ctor(x173d7d688a9ab88a environment)
at Divelements.SkyDemon.x867eb3246b182488.xc447809891322395()
End Exception
Begin Exception MissingMethodException at 2012/03/23 20:28:41
Product: SkyDemon Plan
Version: 2.3.2.25893
System.MissingMethodException: Method not found: 'Void TD.SandBar.MenuButtonItem.set_StaysOpen(Boolean)'.
at Divelements.SkyDemon.x210ff09a2516b1a7.x85601834555fb7d5()
at Divelements.SkyDemon.x210ff09a2516b1a7..ctor(x173d7d688a9ab88a environment)
at Divelements.SkyDemon.x867eb3246b182488.xc447809891322395()
End Exception
Begin Exception MissingMethodException at 2012/03/23 20:32:33
Product: SkyDemon Plan
Version: 2.3.2.25893
System.MissingMethodException: Method not found: 'Void TD.SandBar.MenuButtonItem.set_StaysOpen(Boolean)'.
at Divelements.SkyDemon.x210ff09a2516b1a7.x85601834555fb7d5()
at Divelements.SkyDemon.x210ff09a2516b1a7..ctor(x173d7d688a9ab88a environment)
at Divelements.SkyDemon.x867eb3246b182488.xc447809891322395()
End Exception
Begin Exception MissingMethodException at 2012/03/23 20:43:22
Product: SkyDemon Plan
Version: 2.3.2.25893
System.MissingMethodException: Method not found: 'Void TD.SandBar.MenuButtonItem.set_StaysOpen(Boolean)'.
at Divelements.SkyDemon.x210ff09a2516b1a7.x85601834555fb7d5()
at Divelements.SkyDemon.x210ff09a2516b1a7..ctor(x173d7d688a9ab88a environment)
at Divelements.SkyDemon.x867eb3246b182488.xc447809891322395()
End Exception
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docimd
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Group: Forum Members
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I am afraid the same has just happened to me and I am using Windows 7. Uninstall/Repeair/Reinstall will not get it working again. Now stuck without Skydemon. Please repair ASAP-back to the whizwheel this weekend then :-(
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Domwilko
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Group: Forum Members
Posts: 29,
Visits: 149
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"docimd" and "G-OIBM" - Please can you post the content of your 'debug.log' file found in your ..\SkyDemon\ folder on your pc?
The content of this file may give Tim Dawson an insight to what the problem might be and having the information up front may help expedite a fix.
I've already emailed 'both' email addresses I have for Tim.
Cheers,
Dom.
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pink leader
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Group: Forum Members
Posts: 518,
Visits: 2K
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Anyone who is stuck, I have posted some previous SD versions in Dropbox. Email me at david@prospectmanagement.co.uk and I will invite you. Pease ensure you LEAVE the files there and take a copy -- so others can usae if neeed be. David
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Domwilko
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Group: Forum Members
Posts: 29,
Visits: 149
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pink leader (23/03/2012)
Anyone who is stuck, I have posted some previous SD versions in Dropbox. Email me at david@prospectmanagement.co.uk and I will invite you. Pease ensure you LEAVE the files there and take a copy -- so others can usae if neeed be. David Thanks David! Just emailed you.
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pink leader
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Group: Forum Members
Posts: 518,
Visits: 2K
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post your email address or PM it - your email ahs not arrived.
D
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Domwilko
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Group: Forum Members
Posts: 29,
Visits: 149
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Domwilko
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Group: Forum Members
Posts: 29,
Visits: 149
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Domwilko (23/03/2012)
pink leader (23/03/2012)
Anyone who is stuck, I have posted some previous SD versions in Dropbox. Email me at david@prospectmanagement.co.uk and I will invite you. Pease ensure you LEAVE the files there and take a copy -- so others can usae if neeed be. David Thanks David! Just emailed you. Thanks David! You're a life saver! With your help, I've just rolled back to version 2.3.0.18361 and all is working again!! Thanks for your help.
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Domwilko
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Group: Forum Members
Posts: 29,
Visits: 149
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Have had a brief email conversation with Tim (thanks Tim for responding on a Friday night!!).
They cannot currently seem to replicate the problem which we are seeing, but they will do some more investigation next week.
In the meantime, he has withdrawn the 2.3.2 download from the website and put version 2.3.0 back up.
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B2Spirit
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Group: Forum Members
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I had the same problem, fixed it by just uninsall SD and reinstall again, works fine now.
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Doober2004
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Group: Forum Members
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Same occurred to me but I un-installed and re-installed (SD 2.3.2 on Win 7 laptop) and it worked ok - just going to try it out in the air!! I assumed it was to do with not properly un-installing the previous version???
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G-OIBM
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Group: Forum Members
Posts: 71,
Visits: 946
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Same here - I used Windows uninstall and then re-installed. Now all ok.
Many thanks for the help in this forum though :-)
Hugh
Regards
Hugh
G-OIBM
Commander 114
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Domwilko
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Group: Forum Members
Posts: 29,
Visits: 149
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If you do a full uninstall from from the control panel (I think I used the app uninstall previously), does the uninstall delete all your previous flight logs and route data or does it just uninstall the app and leave your data in place?
Don't particularly want to lose my data.
Cheers,
Dom
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srayne
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Group: Forum Members
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Me too - uninstall first and re-install fixed it. does the uninstall delete all your previous flight logs and route data or does it just uninstall the app and leave your data in place
All routes, data etc are retained.
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Domwilko
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Group: Forum Members
Posts: 29,
Visits: 149
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OK now that I've finished flying for the day and had a chance to play, I can confirm that if you uninstall your previous version of SkyDemon using the Windows Control Panel and Add and Remove Programs and then re-install Version 2.3.2, then it will work.
During the uninstall, you will not lose any of your previous data.
If you use the automatic update with version 2.3.2 and get an error, then using the 'application' repair or remove option by running the install MSI again will NOT fix the problem. You need to do a complete uninstall from the Windows Control Panel.
Thanks to Tim and everyone else in this forum for their help. Hopefully Tim will get to the bottom of why the automatic update is failing on some Windows devices.
Dom.
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chriso172
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Group: Forum Members
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A possible solution which worked for me! I am a BT internet user and use McAfee Net Protect Plus. I, like it seems, many others found that the upgrade to 2.3.2 crashed and didn't work at all after the upgrade. I tried using Google Chrome Internet browser and that didn't work either. On a whim, not sure why, I looked at McAfee Firewall, I do not know why but both Chrome and Skydemon only had outgoing access, I changed both to Full access , low and behold, everything worked! Happy landings 
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