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Upgrade: Version 2.3.2 - Now just crashes and will not run in Windows XP Pro


Upgrade: Version 2.3.2 - Now just crashes and will not run in Windows...
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Domwilko
Domwilko
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As I was planning on flying tomorrow, this evening I fired up SkyDemon to do some planning.

After starting it up it informed me that there was a newer version available. I was currently running version 2.3.0.

I let the installation complete, which it did normally, however, upon trying to start SkyDemon now, it just crashes with a Windows error "SkyDemon.exe has encountered a problem and needs to close."

I tried to repair the install, but even that failed with an error (it was attempting to read a non-existant temporary file in my install directory).

I resorted to an uninstall of SkyDemon, followed by a complete re-install; however, that hasn't worked either.

All my Microsoft Updates are up-to-date.

Going to try and find my previous version install file and roll-back.

Any ideas what the problem may be Tim?

Cheers,

Dom
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Anyone who is stuck, I have posted some previous SD versions in Dropbox.

Email me at david@prospectmanagement.co.uk and I will invite you. Pease ensure you LEAVE the files there and take a copy -- so others can usae if neeed be.

David
Domwilko
Domwilko
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Have had a brief email conversation with Tim (thanks Tim for responding on a Friday night!!).

They cannot currently seem to replicate the problem which we are seeing, but they will do some more investigation next week.

In the meantime, he has withdrawn the 2.3.2 download from the website and put version 2.3.0 back up.
Domwilko
Domwilko
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OK now that I've finished flying for the day and had a chance to play, I can confirm that if you uninstall your previous version of SkyDemon using the Windows Control Panel and Add and Remove Programs and then re-install Version 2.3.2, then it will work.

During the uninstall, you will not lose any of your previous data.

If you use the automatic update with version 2.3.2 and get an error, then using the 'application' repair or remove option by running the install MSI again will NOT fix the problem. You need to do a complete uninstall from the Windows Control Panel.

Thanks to Tim and everyone else in this forum for their help. Hopefully Tim will get to the bottom of why the automatic update is failing on some Windows devices.

Dom.
GO

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