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Skyguide Swiss VFR Manual - missing documents and typo


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acassata
acassata
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Hello SD team,

Currently, I have a paper version of the Swiss VFR Manual and I subscribed to your version. Unfortunately, there are several missing documents. If you do not fix this problem in 2 weeks, I will need to pay for a renewal of my Skyguide subscription and my satisfaction about your support will be less and I might choose to not renew the subscription to your products.

The following documents are missing:
- all SUPs, i.e. 002/14 (RAC 5-2 SUPPLEMENT pages from 1 to 4), 004/14 (RAC 5-4 SUPPLEMENT pages 1 and 2), 001/15 (RAC 5-1 SUPPLEMENT pages 1 and 2), 002/15 (RAC 5-5 pages from 1 to 6)
- AGA 3-3 APP 1
- RAC 4-0-0-3 and RAC 4-0-0-4 (RAC 4-0-0 stops at page 2, the pages 3 and 4 are missing)
- Leysin heliport (LSXY): Visual Approach Chart LSXY HEL 1
- Schaffhausen aerodrome (LSPF): Visual Approach Chart LSPF VAC 4
- Untervaz heliport (LSXU): Visual APCH(DEP Chart LSXU HEL 3

There is a typo :
- Heliport LSXA, replace the name Tsvasana by Tavanasa


Alexandre
Based at LSGL (Lausanne - La Blécherette, in Switzerland)

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Rob Hart
Rob Hart
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Acassata,

Thank you for bringing this to our attention. I have investigated this matter and have the following comments to make.

Firstly, we tend not to publish SUP documents as plates, since while they are often useful documents to read, they are not persistent in the way that airfield information is. However, we could reconsider this policy... Please tell me, in your experience, is it common for certain critical information to be promulgated in the Skyguide SUPs that is not promulgated in the national AIP SUP and highlighted by NOTAM?

Moving onward, I completely uphold your complaint that certain documents were missing, and I have just published an immediate update that now includes the (non-SUP) items you mentioned. Of these documents, my investigation revealed that the RAC 400 PRE00 missing pages 3 and 4 were definitely due to an error by me when I updated the documents in December 2013. For this, I apologise unreservedly. For the other documents you mentioned, I believe that I have identified the issue that caused them to be omitted and it should not be a problem moving forward.

The typo error for LXSA is definitely an error in our raw airfield data, and this will be solved in the next AIRAC update (10th December)


acassata
acassata
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I checked the missing non-SUP documents and they are perfectly recovered.

For the SUP, I remind that Skyguide publishes the official national AIP, thus the SUP which I am talking about are inserted in the official national AIP.

The SUP 001/15 concerns avalanche firings. It cancels SUP 001/15. It is effective from 08 JAN 2015 and valid to estimated 31 MAY 2016. It contains a list of firings zones and a related chart. The current information are available calling KOSIF. I think the fire decision always comes to late to be inserted in DABS (Daily Airspace Bulletin Switzerland) and/or the height is not greater than 250m.

The SUP 002/14 concerns test flight activity outside CTR Emmen. It cancels SUP 004/11. It was published on 03 APR 2014 and valid from 10 MAY 2011 (start activity) to 31 DEC 2015. It describes the risk of unexpected ACAS (Airborne Collision Avoidance System) interaction. The daily activity is available from Emmen TWR.

The SUP 004/14 concerns change of availability of airport slots at LSZH. It was published on 13 NOV 2014 and valid until further notice. It describes the adjustment of the availability of VFR airport-slots.

THE SUP 002/15 concerns tempo restricted area LS-R39A-E test flight areas for PC-24. It was published on 28 MAY 2015 and valid to 31 MAR 2016. The activation hours are published by NOTAM and DABS, but the detailed restrictions are only in this SUP.

We can see that these temporary SUP documents are sometimes valid for very long periods (several years) and the avalanche firings seem to be renew every years. Most of the SUP are not reported by NOTAM and the possible NOTAM may not contain all the details like SUP 002/15.
For those reasons, I consider that it is important to provide the supplements with the rest of the AIP. Otherwise I must pay a complete subscription to have a few SUP documents. In Switzerland, there is no free AIP.



Alexandre
Based at LSGL (Lausanne - La Blécherette, in Switzerland)

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