I used the GAR filing for the first time last week when filing for a flight back from Caen to Bristol. The file plan filed fine and sent me a confirming e mail. The GAR seemed to file and gave me a reference number which i duly noted. Before departure, immigration at Bristol phoned me to say that the had spotted our intended arrival via the flight plan, but had received no GAR. I told them I had filed it 30 minutes before. They were not au fait with SkyDemon and asked where i and sent it to and of course I had no idea where I had sent it to. The lady searched but could find no GAR and phoned back, but we were airborne. On landing, they requested I resent the GAR which i again did on SD and again received no confirming e mail. The lady in immigration appreciated that we had done our best and requested that in future, we  copy her in with an e mail, which we could do, attaching either the written details or a screen capture of the SD GAR form. When I last heard she was searching in Manchester central immigration for any sign of our GAR. Am I missing some important step here? I had a good wifi when i sent the GARs and had no problem receiving e mail confirmation of the flight plan. Help please

Right now I'm so busy I haven't got time to go into problems with 3rd party software. I might look into it in the winter when things cool down a bit. It's possible the problems are because I'm now using an iPhone whereas I had an android last year. I'm not averse to paying a one off charge for an app if it's useful and works properly, but £3 per GAR rather sticks in the gullet. The app is slightly more convenient than the various other methods of filing a GAR but given the problems I've had I'm inclined to stick to the tried and trusted methods.

Mike