I don't think that is the same problem this thread was created for. On a PC you can simply delete your license file from the SkyDemon folder (under your My Documents folder) and SkyDemon will prompt you to log in next time you open it.

I'm having the same problem on windows 7 pro desktop

After following advice here I've uninstalled the old version of SD and re-installed the latest version but now I get a message saying I must re-install the licence key and when I do that I get a message saying go to the members area.

When I get there I'm told I have to re-download the licence file which I've done but it still refuses to work.

Advice please

Just to report that with the Ipad version 2.7.2 the problem is solved ! In planning mode SD keeps online !

Thanks for the answer ! Anyway, it is only a small problem.

No, it's not normal. We've added some extra code to the next version which we hope will help.

Sorry to insist, but the problem remains. Even with the communications menu showing "online" for planning, even closing and reopening SD it keeps offline. It is necessary to close the Ipad, restart it, and it begins to work again. I would like to have an answer please : is this normal ? I checked and wifi connection was working with other applications without problem.

Just solved this - didnt read the Communications options - select one of the Live data options, and it comes back.

I am getting this as well. On a MiFi which is on-line, and I can get to data.skydemon.aero, where I get a 403.
Closed and restarted SD, but it resolutely stays off-line.

Any ides please?

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Chris

Sorry, I have never come across this.