Disable automatic On Block log

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Disable automatic On Block log

Author	Message
TimT	TimT posted 7/25/2021 5:22:03 PM Post Details Share Post
Group: Forum Members Posts: 89, Visits: 92	Zwischennetz' problem really affects most helicopter operators, including myself. Zwischennetz describes the behaviour we regularly observe very well.
	Reply Like 6
Tim Dawson	Tim Dawson posted 7/12/2021 2:00:57 PM Post Details Share Post
Group: Forum Members Posts: 8.1K, Visits: 9.3K	All things for us to consider, thanks.
	Reply Like 4
zwischennetz	zwischennetz posted 7/7/2021 6:54:31 AM Post Details Share Post
Group: Forum Members Posts: 15, Visits: 61	One more thing maybe worth to consider in this context: I had to do an accelerated departure and didn't have time to set up Skydemon. Once airborne, I switched to Go Flying Mode and couldn't log manually anymore due to automatic take off detection immediately kicking in.
	Reply Like 5
zwischennetz	zwischennetz posted 7/3/2021 5:38:44 AM Post Details Share Post
Group: Forum Members Posts: 15, Visits: 61	Thank you for looking into the issue. In case you come up with a solution related to the aircraft type: Please note that helicopter block time counts as soon as the rotors are turning. For most types they start turning as soon as the first engine is started. So no need for us to log engine start separately. Only piston helicopters and old single-shaft turbines have a clutch but I don't think they log engine time separately. In my eyes the best solution would be for aircraft type helicopter to have in Go Flying Mode manual log buttons for Off Block and Takeoff, then Landing and On Blocks. I can't speak for the regular A to B operation but for our work it would be best to have everything between Takeoff and Landing being logged as one continuous flight without automatic landing detected in between and fully manual map zoom.
	Reply Like 5
Tim Dawson	Tim Dawson posted 7/2/2021 9:20:36 AM Post Details Share Post
Group: Forum Members Posts: 8.1K, Visits: 9.3K	Thanks for sending through the logs. I think the reason I was confusing you with the balloon guy is that the core issue is similar, which is partly the way we log flights and partly the way the map zooms (to be helpful) when it thinks a flight is over. They're two separate but related issues and careful thought needs to go into how we can make this better for you without negatively impacting the experience for the more common scenarios. At least by manually logging off and on blocks, you're now taking control of most of the logging, even if spurious takeoffs and landings are still being logged. That is something.
	Reply Like 4
Tim Dawson	Tim Dawson posted 6/30/2021 11:43:48 AM Post Details Share Post
Group: Forum Members Posts: 8.1K, Visits: 9.3K	Oh! Apologies, I'm obviously getting confused. Please use the Contact Us page on our website which will send an email straight to the best person to handle this. Once you've got a response you can send over appropriate logs and we'll look into it for you.
	Reply Like 3
zwischennetz	zwischennetz posted 6/29/2021 7:17:52 PM Post Details Share Post
Group: Forum Members Posts: 15, Visits: 61	+x Tim Dawson - 6/29/2021 9:04:39 AM Thanks, that is helpful to know. Would you mind sending us the log by email? I think you're already in touch with customer support. Regarding the logging of takeoffs and landings, I think the problem must be to do with the very different flight characteristics of balloons compared to powered aircraft. I am not sure we could definitively solve the problem without adding a special balloon aircraft type in SkyDemon. I'll have to discuss with my colleagues how much demand we've seen for balloon-specific stuff before we're able to justify making such changes. Hey Tim, I'm not the balloon guy, he's in another thread. I'm the heli guy. I'm using the helicopter aircraft type when I'm experiencing the above issues. I've not yet been in touch with customer support. Please send me the email address via private message and I will send over a sample log or two. Also I would happily help out more in case you need me to test certain scenarios in flight.
	Reply Like 5
Tim Dawson	Tim Dawson posted 6/29/2021 9:04:39 AM Post Details Share Post
Group: Forum Members Posts: 8.1K, Visits: 9.3K	Thanks, that is helpful to know. Would you mind sending us the log by email? I think you're already in touch with customer support. Regarding the logging of takeoffs and landings, I think the problem must be to do with the very different flight characteristics of balloons compared to powered aircraft. I am not sure we could definitively solve the problem without adding a special balloon aircraft type in SkyDemon. I'll have to discuss with my colleagues how much demand we've seen for balloon-specific stuff before we're able to justify making such changes.
	Reply Like 3
zwischennetz	zwischennetz posted 6/28/2021 4:40:23 PM Post Details Share Post
Group: Forum Members Posts: 15, Visits: 61	I did some testing today. Logging both Engine Start as well as Off Blocks, I do actually get one continuous trajectory. That is a big step forward and was probably my biggest concern. However, skydemon still logs imaginary landings. Every time the zoom reverts to the default value, that is now my main concern. Also (slightly less important for me personally but still a bit of a pity) the post-flight pilot log lists a bunch of very shorts flights between 1 and 5 minutes with large gaps in between. For one flight of 1:47 skydemon gave me a total of 30 minutes of actual flight time of which 15 mins was straight and level transit at the end. Please note that skydemon logs a landing even though the trajectory is still well above ground level. Most of that track is somewhere around 100ft AGL. Also note large gaps between detected landing and takeoff.
	Reply Like 5
zwischennetz	zwischennetz posted 6/25/2021 3:16:47 PM Post Details Share Post
Group: Forum Members Posts: 15, Visits: 61	Ok, I will do a proper trouble shoot and report back.
	Reply Like 4