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problems with "Create log summary" form


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psuter
psuter
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I'm using SkyDemon for Android version 3.13.3.16732 and it seems that the log summary function is broken. After clicking on "Create Log Summary" the form loads where i should be able to select a few parameters, but none of the drop-downs work. i can click them and i get a yellow border around the drop-down but it does not open. the check boxes work however.

i can click on generate and it does generate the summary, but i would like to change the block time output to detailed which i can't do without the dropdowns working

kind regards
Pascal

Tim Dawson
Tim Dawson
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Hello Pascal

We've heard a handful of such reports, always for a particular build of Android or device. Unfortunately so far we haven't been able to reproduce (and therefore work around) the problem. If you have a different device on which you could run the Log Summary, it is likely to work. Sorry I cannot be more helpful at this stage.

psuter
psuter
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Tim Dawson - 1/23/2020 11:14:24 AM
Hello Pascal

We've heard a handful of such reports, always for a particular build of Android or device. Unfortunately so far we haven't been able to reproduce (and therefore work around) the problem. If you have a different device on which you could run the Log Summary, it is likely to work. Sorry I cannot be more helpful at this stage.
Thanks for your fast response!  I've tried it on a tablet and indeed it does work there. I have a second phone just like the one that's not working. I dont use that phone as the camera is broken. If you want i can yry if i can reproduce the issue there and if so, i could borrow you the phone to try and locate the issue. I could just sent it to you. 

Regards
Pascal

Tim Dawson
Tim Dawson
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Sure, that would be handy. Thank you!
psuter
psuter
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good news, i could duplicate the issue on the old phone.. i hope you don't mind that it's rooted, it does show the exact same issue like my non-rooted all stock daily use phone, so that should not be in your way i guess.
let me know the address i should send it to.
to return it, you could just bring it to Aero in Friedrichshafen which i will be visiting for sure.
regards
Pascal

Tim Dawson
Tim Dawson
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Could you contact us through our website or give us a call? My colleague will look after the process.
Yakmarcus
Yakmarcus
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Hello,
same problem here with iphone and iPad.
The log summary function do not work.
Is there anything I can do?
Thank you for help
Marcus
Tim Dawson
Tim Dawson
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Could you be more specific than "do not work"? Thanks!
Yakmarcus
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Hello Tim,
I am sorry! After restarting the iPhone and iPad
it works perfect!!!
Marcus
Johannes B.
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Same here, I am experiencing the same issues as the thread starter, the pull down menus all do not work, but I can generate the standard log summary. I am using a Samsung S10 with a current Android and having the same problem on my Huawei M3 8.4 Tablet running Android 7.0.

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