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Android new Update 7.0 not working with SkyDemon


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cocoroman
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O.K. guys, two days ago I have written, that it was Easy mode problem on Samsung Galaxy S6. But it is not.
On the new update of Android 7.0. I‌t is simply not working. Because it did worked few times, but back again that, SkyDemon is not working anymore on my Samsung Galaxy S6. And I have tried every version of SkyDemon. No, it is damn not working.
My (Topic) complaining stayed about 10 days on the forum. Do you think that, I got any answer from anyone?
N‌o I did not. I really think I'll quit with SkyDemon. Must say, very very BAD support.

Edited 5/24/2017 8:49:48 PM by cocoroman
T67M
T67M
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cocoroman - 5/24/2017 8:49:48 PM
O.K. guys, two days ago I have written, that it was Easy mode problem on Samsung Galaxy S6. But it is not.
On the new update of Android 7.0. I‌t is simply not working. Because it did worked few times, but back again that, SkyDemon is not working anymore on my Samsung Galaxy S6. And I have tried every version of SkyDemon. No, it is damn not working.
My (Topic) complaining stayed about 10 days on the forum. Do you think that, I got any answer from anyone?
N‌o I did not. I really think I'll quit with SkyDemon. Must say, very very BAD support.

Have you tried contacting SkyDemon support by email or telephone? They don't read these threads. This forum is for users to exchange ideas, tips and so on. Tim occasionally pops in, but this is NOT the official support route for SkyDemon.

T67M
T67M
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For info, all of the ways to contact the support team are on the website here: http://skydemon.aero/contact.aspx

cocoroman
c
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T67M - 5/24/2017 9:25:38 PM
cocoroman - 5/24/2017 8:49:48 PM
O.K. guys, two days ago I have written, that it was Easy mode problem on Samsung Galaxy S6. But it is not.
On the new update of Android 7.0. I‌t is simply not working. Because it did worked few times, but back again that, SkyDemon is not working anymore on my Samsung Galaxy S6. And I have tried every version of SkyDemon. No, it is damn not working.
My (Topic) complaining stayed about 10 days on the forum. Do you think that, I got any answer from anyone?
N‌o I did not. I really think I'll quit with SkyDemon. Must say, very very BAD support.

Have you tried contacting SkyDemon support by email or telephone? They don't read these threads. This forum is for users to exchange ideas, tips and so on. Tim occasionally pops in, but this is NOT the official support route for SkyDemon.

Hi T67M, yes I did contact SkyDemon support. The problem is, it is not the first time, and keeps going. Obviously I guess, it is an Android problem. But at least, this Forum can inform us like I did etc. After a while when nobody cares, you feel like a bit weird. maybe I do. I am also using Air Nav Pro, never had those kind of problems. Cheers..

Tim Dawson
Tim Dawson
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If you have an urgent problem, contact our support. That is what they are for.

I am currently on holiday (or what passes for a‌‌ holiday in my life) and will not be visiting this forum every day.

What this forum is good for is identifying if lots of other people are running into the issue you are (it would appear not, so far) or whether the issue may be related to your particular device. If you have contacted our support, they will do their best to reproduce your issue on one of our own Android devices. ‌‌
Tim Dawson
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Also, there is no need to create three threads when one will do.
T67M
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I can also add that I'm using SkyDemon with Android 7 and I haven't experienced any problems at all - but I'm using a Google Pixel XL. The problems on a Samsung phone could be modifications which Samsung have made to Android, or it could be another app you have installed which I don't use. My first suspicion would be things like Samsung Easy mode though as that probably results in some quite deep changes under the hood.
cocoroman
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Tim Dawson - 5/25/2017 1:56:19 AM
Also, there is no need to create three threads when one will do.

Hi Tim, first of all, wish you a great Holiday, sorry to be sound a little angry about it. The reason I have made 3 thread is, as the first wasn't working with the new update and suddenly I have found out that; it was because of Easy Mode problem and I wanted warn all our members in case. On second thread, I thought, yes it is working on Standard Mode, again I have written on the forum. And the 3. one reconfirming that it is not Easy or Standard mode, it is just not working with the new Update. And again I have warned our members, thats why.
B‌TW, you have seen all 3 threads I guess, because you have answered to some members, to other threads on the same dates.
‌But not to me. fair enough..

Kunkrab
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Here's what happens to me:
‌Google Pixel‌, latest OS, 7.1.2, latest SkyDemon (no idea on how to find the version number when no charts are installed).
Keeps crashing on initial chart download . Attached a adb Android debugger, some GL stuff failing, maybe it helps.

‌‌
05-28 08:48:23.648 15567 15567 D RcsService: Never provisioned and provisioning is not allowed, skipped config update request
05-28 08:48:23.709 8298 8298 D BugleThrottledAction: CountryCodeDetectorAction already scheduled in 101511ms, not scheduling it again.
05-28 08:48:23.709 8298 8298 D BugleThrottledAction: CountryCodeDetectorAction already scheduled in 101500ms, not scheduling it again.
05-28 08:48:24.220 30829 30744 W GmsLocationProvider: Error removing location updates: 16
05-28 08:48:25.663 30938 31005 W Adreno-GSL: <sharedmem_gpuobj_alloc:1923>: sharedmem_gpumem_alloc: mmap failed errno 12 Out of memory
05-28 08:48:25.666 30938 31005 E Adreno-GSL: <gsl_memory_alloc_pure:2115>: GSL MEM ERROR: kgsl_sharedmem_alloc ioctl failed.
05-28 08:48:25.667 30938 31005 W Adreno-GSL: <sharedmem_gpuobj_alloc:1923>: sharedmem_gpumem_alloc: mmap failed errno 12 Out of memory
05-28 08:48:25.670 30938 31005 E Adreno-GSL: <gsl_memory_alloc_pure:2115>: GSL MEM ERROR: kgsl_sharedmem_alloc ioctl failed.
05-28 08:48:25.672 30938 31005 W Adreno-GSL: <sharedmem_gpuobj_alloc:1923>: sharedmem_gpumem_alloc: mmap failed errno 12 Out of memory
05-28 08:48:25.675 30938 31005 E Adreno-GSL: <gsl_memory_alloc_pure:2115>: GSL MEM ERROR: kgsl_sharedmem_alloc ioctl failed.
05-28 08:48:25.676 30938 31005 W Adreno-GSL: <sharedmem_gpuobj_alloc:1923>: sharedmem_gpumem_alloc: mmap failed errno 12 Out of memory
05-28 08:48:25.680 30938 31005 E Adreno-GSL: <gsl_memory_alloc_pure:2115>: GSL MEM ERROR: kgsl_sharedmem_alloc ioctl failed.
05-28 08:48:25.680 30938 31005 W Adreno-GSL: <sharedmem_gpuobj_alloc:1923>: sharedmem_gpumem_alloc: mmap failed errno 12 Out of memory
05-28 08:48:25.684 30938 31005 E Adreno-GSL: <gsl_memory_alloc_pure:2115>: GSL MEM ERROR: kgsl_sharedmem_alloc ioctl failed.
05-28 08:48:25.685 30938 31005 W Adreno-GSL: <sharedmem_gpuobj_alloc:1923>: sharedmem_gpumem_alloc: mmap failed errno 12 Out of memory
05-28 08:48:25.688 30938 31005 E Adreno-GSL: <gsl_memory_alloc_pure:2115>: GSL MEM ERROR: kgsl_sharedmem_alloc ioctl failed.
05-28 08:48:25.690 30938 31005 E OpenGLRenderer: GL error: Out of memory!
05-28 08:48:25.690 30938 31005 F OpenGLRenderer: GL errors! frameworks/base/libs/hwui/renderthread/CanvasContext.cpp:550
05-28 08:48:25.690 30938 31005 F libc  : Fatal signal 6 (SIGABRT), code -6 in tid 31005 (RenderThread)
05-28 08:48:25.691 568 568 W   : debuggerd: handling request: pid=30938 uid=10134 gid=10134 tid=31005
05-28 08:48:25.773 31311 31311 F DEBUG : *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
05-28 08:48:25.773 31311 31311 F DEBUG : Build fingerprint: 'google/sailfish/sailfish:7.1.2/N2G47T/3896053:user/release-keys'
05-28 08:48:25.773 31311 31311 F DEBUG : Revision: '0'
05-28 08:48:25.773 31311 31311 F DEBUG : ABI: 'arm'
05-28 08:48:25.774 31311 31311 F DEBUG : pid: 30938, tid: 31005, name: RenderThread >>> aero.skydemon.skydemonandroid <<<
05-28 08:48:25.774 31311 31311 F DEBUG : signal 6 (SIGABRT), code -6 (SI_TKILL), fault addr --------
05-28 08:48:25.780 31311 31311 F DEBUG : Abort message: 'GL errors! frameworks/base/libs/hwui/renderthread/CanvasContext.cpp:550'
05-28 08:48:25.780 31311 31311 F DEBUG :  r0 00000000 r1 0000791d r2 00000006 r3 00000008
05-28 08:48:25.780 31311 31311 F DEBUG :  r4 d2f7f978 r5 00000006 r6 d2f7f920 r7 0000010c
05-28 08:48:25.780 31311 31311 F DEBUG :  r8 cdb4b780 r9 00000000 sl e954b87c fp e954b878
05-28 08:48:25.780 31311 31311 F DEBUG :  ip 0000000c sp d2f7ef38 lr f2e595c7 pc f2e5be30 cpsr 600f0010
05-28 08:48:25.797 31311 31311 F DEBUG :
05-28 08:48:25.797 31311 31311 F DEBUG : backtrace:
05-28 08:48:25.797 31311 31311 F DEBUG :  #00 pc 00049e30 /system/lib/libc.so (tgkill+12)
05-28 08:48:25.797 31311 31311 F DEBUG :  #01 pc 000475c3 /system/lib/libc.so (pthread_kill+34)
05-28 08:48:25.797 31311 31311 F DEBUG :  #02 pc 0001d635 /system/lib/libc.so (raise+10)
05-28 08:48:25.797 31311 31311 F DEBUG :  #03 pc 00019181 /system/lib/libc.so (__libc_android_abort+34)
05-28 08:48:25.798 31311 31311 F DEBUG :  #04 pc 00017048 /system/lib/libc.so (abort+4)
05-28 08:48:25.798 31311 31311 F DEBUG :  #05 pc 0000c3f7 /system/lib/libcutils.so (__android_log_assert+114)
05-28 08:48:25.798 31311 31311 F DEBUG :  #06 pc 000240a5 /system/lib/libhwui.so
05-28 08:48:25.798 31311 31311 F DEBUG :  #07 pc 00025ab3 /system/lib/libhwui.so
05-28 08:48:25.798 31311 31311 F DEBUG :  #08 pc 000290a9 /system/lib/libhwui.so (_ZN7android10uirenderer12renderthread12RenderThread10threadLoopEv+80)
05-28 08:48:25.798 31311 31311 F DEBUG :  #09 pc 0000e325 /system/lib/libutils.so (_ZN7android6Thread11_threadLoopEPv+144)
05-28 08:48:25.798 31311 31311 F DEBUG :  #10 pc 00067f29 /system/lib/libandroid_runtime.so (_ZN7android14AndroidRuntime15javaThreadShellEPv+80)
05-28 08:48:25.798 31311 31311 F DEBUG :  #11 pc 00047093 /system/lib/libc.so (_ZL15__pthread_startPv+22)
05-28 08:48:25.798 31311 31311 F DEBUG :  #12 pc 00019bdd /system/lib/libc.so (__start_thread+6)
05-28 08:48:25.843 1212 1492 I nanohub : osLog: [BMI160] accSetRate: rate=51200, latency=-256, state=4
05-28 08:48:25.845 1212 1492 D ActivityRecognitionHAL: OnActivityEvent sensorIndex = 33, eventIndex = 194, whenNs = 2250410966966107
05-28 08:48:25.845 1212 1492 D ActivityRecognitionHAL: Publishing event - activity_handle: 0, event_type: 0, timestamp: 2250410966966107
05-28 08:48:25.884 1212 1492 I nanohub : osLog: [BMI160] accSetRate: rate=51200, latency=-256, state=3
05-28 08:48:25.884 1212 1492 D ActivityRecognitionHAL: OnActivityEvent sensorIndex = 40, eventIndex = 195, whenNs = 2250410966966107
05-28 08:48:25.884 1212 1492 D ActivityRecognitionHAL: Publishing event - activity_handle: 4, event_type: 0, timestamp: 2250410966966107


Tim Dawson
Tim Dawson
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Kunkrab, are you posting in this thread because you believe you are encountering the same issue as the OP?

Cocoroman, I'‌m sorry but I have no idea what Samsung Easy Mode is, or what effects it has on your device's ability to perform the standard functions SkyDemon asks of it. The best thing is to stay in touch with customer support because they will know if anybody else is reporting the same sort of problem. Kunkrab above is not, I don't think.‌
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