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Map Turns Blue Whilst Navigating


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Tim Dawson
Tim Dawson
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It's very kind of you to send it to us. If you can, please get a little video (recorded on a phone or something) of you reproducing the problem which will help us to do it when it's with us.
UKflyer
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Tim Dawson - 5/4/2017 8:43:21 AM
It's very kind of you to send it to us. If you can, please get a little video (recorded on a phone or something) of you reproducing the problem which will help us to do it when it's with us.

Not a problem, it's going to be a week or two until it's free of use. I will post a video on here once I get chance. 

UKflyer
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UKflyer - 5/5/2017 8:48:16 AM
Tim Dawson - 5/4/2017 8:43:21 AM
It's very kind of you to send it to us. If you can, please get a little video (recorded on a phone or something) of you reproducing the problem which will help us to do it when it's with us.

Not a problem, it's going to be a week or two until it's free of use. I will post a video on here once I get chance. 

Video as promised: 

https://youtu.be/jBI1Wyqf2SY

Tim Dawson
Tim Dawson
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Thanks, we will refer to that when we have your device.
Tim Dawson
Tim Dawson
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If you turn off terrain shading under map layers, so that land is just one basic colour, does that work around the problem?
UKflyer
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Tim Dawson - 5/8/2017 9:08:53 AM
If you turn off terrain shading under map layers, so that land is just one basic colour, does that work around the problem?

So yes, I just turned off the 'terrain relief' under 'surface features' and that completely resolves the issue. Is this something you can resolve? I can't really keep it turned off, as there's quite a bit of vertical terrain to contend with up here.

UKflyer
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UKflyer - 5/8/2017 5:39:30 PM
Tim Dawson - 5/8/2017 9:08:53 AM
If you turn off terrain shading under map layers, so that land is just one basic colour, does that work around the problem?

So yes, I just turned off the 'terrain relief' under 'surface features' and that completely resolves the issue. Is this something you can resolve? I can't really keep it turned off, as there's quite a bit of vertical terrain to contend with up here.

Do you still need me to send my device to you?

Tim Dawson
Tim Dawson
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It just makes it clear the part of the software which is encountering the issue. I'm afraid that doesn't make it any more straightforward for us to know what's going on though (or reproduce it) so borrowing the device is still the only option if we're to get anywhere.
UKflyer
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Tim Dawson - 5/9/2017 11:05:03 AM
It just makes it clear the part of the software which is encountering the issue. I'm afraid that doesn't make it any more straightforward for us to know what's going on though (or reproduce it) so borrowing the device is still the only option if we're to get anywhere.

Not a problem, I'm flying Thursday, I will get it in the post to you after that. 

UKflyer
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UKflyer - 5/9/2017 1:04:46 PM
Tim Dawson - 5/9/2017 11:05:03 AM
It just makes it clear the part of the software which is encountering the issue. I'm afraid that doesn't make it any more straightforward for us to know what's going on though (or reproduce it) so borrowing the device is still the only option if we're to get anywhere.

Not a problem, I'm flying Thursday, I will get it in the post to you after that. 

My partner is posting it tomorrow and will be with you Saturday. Do you think I'll have it back by Friday 26th?

GO

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