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Customs/PPR email not working when submitting GAR from iPAD


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Paul Buckley
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Posts: 32, Visits: 28
The customs email is not sent by Online GAR when submitting a GAR from iPAD. It says email not sent whether the tickbox is ticked or not. This is for a flight to Le Touquet tomorrow, but I noticed it did the same on a prior trip to Alderney where the arrivals form was not generated either.

I have just resubmitted using the Windows application and the email is sent, when the box is ticked.

Both versions of app are latest versions.


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buckleyp - 9/17/2016 6:19:40 PM
Tim Dawson - 9/19/2016 10:14:57 AM
             The tick box here is...
buckleyp - 9/19/2016 8:01:34 PM
buckleyp - 9/19/2016 8:26:41 PM
Tim Dawson - 9/21/2016 7:49:53 AM
buckleyp - 9/21/2016 8:24:32 AM
carlmeek - 9/21/2016 2:06:59 PM
buckleyp - 9/21/2016 2:22:06 PM
Jettex - 10/20/2016 8:28:30 PM

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