Important: These forums are for discussions between SkyDemon users. They are not routinely monitored by SkyDemon staff so any urgent issues should be sent directly to our Customer Support.

Crash on Android 4.4.2 / SD 3.0.3


Author
Message
MikeTwoOne
MikeTwoOne
Too Much Forum (18K reputation)Too Much Forum (18K reputation)Too Much Forum (18K reputation)Too Much Forum (18K reputation)Too Much Forum (18K reputation)Too Much Forum (18K reputation)Too Much Forum (18K reputation)Too Much Forum (18K reputation)Too Much Forum (18K reputation)
Group: Forum Members
Posts: 147, Visits: 2.1K
Hi,

No root. I've installed the Android SDK, and, when connecting my devices to my computer, I'm able to access the logs using Android Device Monitor.
With SD not generating this "report popup" we're missing so much, this is the less difficult way to contribute crash logs.

M
srayne
srayne
Too Much Forum (49K reputation)Too Much Forum (49K reputation)Too Much Forum (49K reputation)Too Much Forum (49K reputation)Too Much Forum (49K reputation)Too Much Forum (49K reputation)Too Much Forum (49K reputation)Too Much Forum (49K reputation)Too Much Forum (49K reputation)
Group: Forum Members
Posts: 388, Visits: 8.3K
MikeTwoOne (13/05/2014)Hi,Today's beta is definitely a big step forward. SD is way more robust.Unfortunately, I have a crash log to share.

Mike,

How do you get hold of your crash logs - have you rooted your device?

Simon
Edited 5/13/2014 8:49:12 AM by srayne
MikeTwoOne
MikeTwoOne
Too Much Forum (18K reputation)Too Much Forum (18K reputation)Too Much Forum (18K reputation)Too Much Forum (18K reputation)Too Much Forum (18K reputation)Too Much Forum (18K reputation)Too Much Forum (18K reputation)Too Much Forum (18K reputation)Too Much Forum (18K reputation)
Group: Forum Members
Posts: 147, Visits: 2.1K
Hi,

Today's beta is definitely a big step forward. SD is way more robust.
Unfortunately, I have a crash log to share.

Note that it happened after a quite long test session, using the "simulation roller coaster mode" for 80 minutes!
Before, I was able to generate a crash in less than 2 minutes.

M
Attachments
3.0.7.26675.txt (1.4K views, 10.00 KB)
Tim Dawson
Tim Dawson
SkyDemon Team (678K reputation)SkyDemon Team (678K reputation)SkyDemon Team (678K reputation)SkyDemon Team (678K reputation)SkyDemon Team (678K reputation)SkyDemon Team (678K reputation)SkyDemon Team (678K reputation)SkyDemon Team (678K reputation)SkyDemon Team (678K reputation)
Group: Forum Members
Posts: 8.1K, Visits: 9.4K
There will be a new beta later today. Results of tests over the weekend indicate that we have now identified and fixed the most common cause of instability within SkyDemon for Android, so we will be interested to hear your feedback.

The simulate feature will probably still be intentionally broken in today's beta.
Tim Dawson
Tim Dawson
SkyDemon Team (678K reputation)SkyDemon Team (678K reputation)SkyDemon Team (678K reputation)SkyDemon Team (678K reputation)SkyDemon Team (678K reputation)SkyDemon Team (678K reputation)SkyDemon Team (678K reputation)SkyDemon Team (678K reputation)SkyDemon Team (678K reputation)
Group: Forum Members
Posts: 8.1K, Visits: 9.4K
Simulate mode is broken on purpose. We probably should have undone that before releasing the beta, sorry about that. It's designed to stress SkyDemon into reproducing the crash that some people are experiencing on their devices.
srayne
srayne
Too Much Forum (49K reputation)Too Much Forum (49K reputation)Too Much Forum (49K reputation)Too Much Forum (49K reputation)Too Much Forum (49K reputation)Too Much Forum (49K reputation)Too Much Forum (49K reputation)Too Much Forum (49K reputation)Too Much Forum (49K reputation)
Group: Forum Members
Posts: 388, Visits: 8.3K
Simulation mode broken for me too.
Mike@EDTG
Mike@EDTG
Too Much Forum (20K reputation)Too Much Forum (20K reputation)Too Much Forum (20K reputation)Too Much Forum (20K reputation)Too Much Forum (20K reputation)Too Much Forum (20K reputation)Too Much Forum (20K reputation)Too Much Forum (20K reputation)Too Much Forum (20K reputation)
Group: Forum Members
Posts: 164, Visits: 757
Simulation mode doesn't work anymore with the may 7th beta & a silent crash now and then when approaching the weather menu.

mike
MikeTwoOne
MikeTwoOne
Too Much Forum (18K reputation)Too Much Forum (18K reputation)Too Much Forum (18K reputation)Too Much Forum (18K reputation)Too Much Forum (18K reputation)Too Much Forum (18K reputation)Too Much Forum (18K reputation)Too Much Forum (18K reputation)Too Much Forum (18K reputation)
Group: Forum Members
Posts: 147, Visits: 2.1K
Hi Tim,

That's great news!
Knowing you're also reproducing the issue is a big step forward.

In the meantime, here are some logs from today's beta.

M
Tim Dawson
Tim Dawson
SkyDemon Team (678K reputation)SkyDemon Team (678K reputation)SkyDemon Team (678K reputation)SkyDemon Team (678K reputation)SkyDemon Team (678K reputation)SkyDemon Team (678K reputation)SkyDemon Team (678K reputation)SkyDemon Team (678K reputation)SkyDemon Team (678K reputation)
Group: Forum Members
Posts: 8.1K, Visits: 9.4K
I have some good news. We have managed to reproduce the occasional crash matching the logs we've been sent here in our office, and are making some progress towards understanding the cause. There's still a way to go, but we have already made some progress. Today's beta should see an improvement to the stability issues. It won't be perfect yet; work is on-going.
Tim Dawson
Tim Dawson
SkyDemon Team (678K reputation)SkyDemon Team (678K reputation)SkyDemon Team (678K reputation)SkyDemon Team (678K reputation)SkyDemon Team (678K reputation)SkyDemon Team (678K reputation)SkyDemon Team (678K reputation)SkyDemon Team (678K reputation)SkyDemon Team (678K reputation)
Group: Forum Members
Posts: 8.1K, Visits: 9.4K
I'm not sure why you're not being offered the popup when it crashes, I will look in to it. That would probably help us as we'd have quite a few more logs to go on.
GO

Merge Selected

Merge into selected topic...



Merge into merge target...



Merge into a specific topic ID...




Reading This Topic

Login

Explore
Messages
Mentions
Search