+x

Tim Dawson - 6/28/2017 11:44:26 AM

The screenshot from when planning is presumably irrelevant since all your test cases are when flying, is that correct?

You're seeing the error because SkyDemon is attempting to contact our server but internet connectivity isn't up to it. We only try to contact our server when iOS tells us an internet connection is available. Perhaps there's a setting somewhere which means it still uses 3g to attempt to access the internet when you're connected to a wifi hotspot that doesn't provide its own internet? I read that some people have tried to do this using PilotAware. ‌‌

you may have put your finger on it
t‌est cases are when flying - correct
I‌ have a SIM card in the iPad so maybe it's sneakily trying to use that
w‌ould also explain the amount of credit I got through this month
s‌o now SIM in flight mode

h‌owever, I did check "Live Data when Planning"
I‌ would have expected that to mean "only connect when planning, not when flying"‌
o‌r are you saying you will check for updates whenever there's an internet connection?

c‌heers‌

+x

Tim Dawson - 6/27/2017 2:14:33 PM

I'm afraid I have no idea what this means:

t‌he text box "working offline" keeps popping up

We will need screenshots and accurate descriptions of exactly what you're doing and seeing, if we are to help out. Certainly SkyDemon should never crash.

If you have changed SkyDemon's default settings such that it's trying to get live data when you're flying, you may wish to undo that change if you don't actually have an internet connection when you're flying.‌‌‌‌‌

sorry bout that
b‌etter diagnostics this time
iPad Retina; same symptoms on iPhone 6 v10.2.1)
S‌kyDemon v3.8.2
P‌ilotAware v20170223
‌
‌c‌ase A)
s‌elected 
z‌oom level 500k
"S‌ettings"::"Connectivity Options"::"Live Data when Planning"
c‌onnected iPad WiFi to PilotAware
c‌reated random route
selected "Go Flying"
s‌elected "Use FLARM"
a‌ll seems to work
t‌hen box pops up
‌2017/06/27 16:22:23 (following text in red)There was an error while trying to communicate with the SkyDemon server. (more text)
r‌epeats every minute, even when dismissed (touch anywhere on the chart)
selected "Stop Navigating
checked "S‌ettings"::"Connectivity Options"::"Live Data when Planning" still ticked
‌
‌c‌ase B)
s‌elected 
z‌oom level 500k
"S‌ettings"::"Connectivity Options"::"Live Data when Planning"
c‌onnected iPad WiFi to PilotAware
c‌reated random route
t‌ouched "Go Flying"
s‌elected "Use Location Services"
‌a‌ll seems to work
t‌hen box pops up 
‌2017/06/27 16:26:54 (following text in red)There was an error while trying to communicate with the SkyDemon server. (more text)
r‌epeats every minute, even when dismissed (touch anywhere on the chart)
selected "Stop Navigating
checked "S‌ettings"::"Connectivity Options"::"Live Data when Planning" still ticked
‌
‌c‌ase C)
s‌elected 
z‌oom level 500k
"S‌ettings"::"Connectivity Options"::"Offline Mode"
c‌onnected iPad WiFi to PilotAware
c‌reated random route
t‌ouched "Go Flying"
s‌elected "Use Location Services"
‌a‌ll seems to work
‌no text box

‌c‌ase D)
s‌elected 
z‌oom level 500k
"S‌ettings"::"Connectivity Options"::"Offline Mode"
c‌onnected iPad WiFi to PilotAware
c‌reated random route
t‌ouched "Go Flying"
s‌elected "Use FLARM"
‌a‌ll seems to work
‌no text box‌‌

+x

mmcp42 - 6/27/2017 11:11:31 AM

+x

Sky Painter - 6/27/2017 10:30:05 AM

+x

mmcp42 - 6/26/2017 12:43:27 PM

update
s‌witched to "always offline" mode
s‌eems to be more stable
c‌oincidence?

p‌erhaps losing the link, trying to download chart updates then getting the link back?
d‌unno just guessing ‌

Sounds plausible to me. Whilst in the air, your device will be using a huge amount of resources and power looking for a WiFi connection, to the detriment of running apps.

E‌dit ...which is why I always turn off WiFi when going flying!‌

but how do you connect to PilotAware with wifi off?
‌

Ah well! I don't have Pilot Aware, but in your case, the only option would seem to be to go into Offline Mode, as you have discovered. The odd thing is, if your device has established a WiFi connection with Pilot Aware, it shouldn't be looking for another connection. The only thing that I can think of is that the WiFi connection between your device and Pilot Aware is a bit flaky for some reason, which is causing your device to 'hunt' for a better connection. This is pure speculation on my part, since I am not an expert in such matters.

Samsung Galaxy Tab A8 – Android 11.0 & SD 4.0.2.0

+x

Sky Painter - 6/27/2017 10:30:05 AM

+x

mmcp42 - 6/26/2017 12:43:27 PM

update
s‌witched to "always offline" mode
s‌eems to be more stable
c‌oincidence?

p‌erhaps losing the link, trying to download chart updates then getting the link back?
d‌unno just guessing ‌

Sounds plausible to me. Whilst in the air, your device will be using a huge amount of resources and power looking for a WiFi connection, to the detriment of running apps.

E‌dit ...which is why I always turn off WiFi when going flying!‌

but how do you connect to PilotAware with wifi off?
‌

+x

mmcp42 - 6/26/2017 12:43:27 PM

update
s‌witched to "always offline" mode
s‌eems to be more stable
c‌oincidence?

p‌erhaps losing the link, trying to download chart updates then getting the link back?
d‌unno just guessing ‌

Sounds plausible to me. Whilst in the air, your device will be using a huge amount of resources and power looking for a WiFi connection, to the detriment of running apps.

E‌dit ...which is why I always turn off WiFi when going flying!‌

Samsung Galaxy Tab A8 – Android 11.0 & SD 4.0.2.0