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Keep getting asked to log out and back in again.


Keep getting asked to log out and back in again.
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adhawkins
adhawkins
adhawkins
posted 5/20/2014 12:48:07 PM HOT
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Group: Forum Members
Posts: 274, Visits: 2.5K
Hi,

I've been running SkyDemon for quite a long time on 2 PCs, a laptop, my Nexus 7 and occasionally my mobile phone.

Recently, at work I got a new PC (replacing one of the 2 PCs) and a new phone. Since setting up SkyDemon on these new devices, I keep getting repeated messages about devices being disconnected from my account, having to log out and back in again to resolve this.

This was so bad on Saturday on the Nexus 7 (that I fly with) that I had to log out and back in again 5 or 6 times before it would let me in.

Have I inadvertently exceeded some limit on my account?

Thanks

Andy
Reply Like 55
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Tim Dawson
Tim Dawson
Tim Dawson
posted 5/20/2014 5:13:58 PM
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Group: Forum Members
Posts: 8.2K, Visits: 9.7K
Perhaps somebody else has got a hold of your login details and is using them? We can investigate further if necessary.

A personal SkyDemon subscription lets you log in on two PCs, two iOS devices and two Android devices at the same time.
Reply Like 41
adhawkins
adhawkins
adhawkins
posted 5/20/2014 9:34:58 PM
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Group: Forum Members
Posts: 274, Visits: 2.5K
Hi,

While it's possible that my login details have been compromised, it seems coincidental that it's started happening just as I start using SkyDemon on two new devices.

Can you check to see if I'm exceeding the limit, and if so provide me with IP addresses of the systems where the logins are taking place? Obviously here isn't the best place to do that, what's the best way to proceed?

EDIT: Actually, just realised that I regularly use SkyDemon on 3 PCs (and have been doing so for as long as I can remember). Is this a new limitation?

Thanks

Andy
Edited 5/20/2014 9:39:47 PM by adhawkins
Reply Like 41
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Keep getting asked to log out and back in again.
adhawkins - 5/20/2014 12:48:07 PM
     Perhaps somebody else has got a hold of your login details and is...
Tim Dawson - 5/20/2014 5:13:58 PM
             Hi, While it's possible that my login details have been compromised,...
adhawkins - 5/20/2014 9:34:58 PM
     No, the limitation has been in place for around a year. While you're...
Tim Dawson - 5/21/2014 12:23:31 PM
             When you say "logged in" do you mean actually running on the PC at the...
adhawkins - 5/21/2014 12:40:15 PM
     No, I mean that if you log in to SkyDemon on a third PC, your first PC...
Tim Dawson - 5/21/2014 5:29:11 PM
             Ah yes, when you explain it like that, it does sounds like it's...
adhawkins - 5/22/2014 12:40:37 PM
     The spirit of the rules is that your personal subscription is for use...
Tim Dawson - 5/22/2014 12:46:28 PM
             In that case, I'm happy that I'm using SkyDemon within the spirit of...
adhawkins - 5/23/2014 12:44:50 PM
     I'm also having the same issue of being constantly logged out. This...
Prx1988 - 6/4/2014 8:13:20 PM
             [quote][b]Prx1988 (6/4/2014)[/b][hr] Having read the thread above, it...
kerosin - 8/23/2014 10:49:51 AM
     I'm pretty sure there is a rate for Flying Clubs and the like. Check...
adhawkins - 6/4/2014 8:20:11 PM
     We can't please everybody. Give us a phone call if you'd like to...
Tim Dawson - 6/5/2014 12:47:42 PM
     I personally don't want to, just wondered if there was anything other...
Prx1988 - 6/5/2014 6:38:16 PM
             I too have had the logout/login issue as I have two planes (each with...
JamesTrike - 6/25/2014 11:24:47 AM

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