Crash on Android 4.4.2 / SD 3.0.3

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Crash on Android 4.4.2 / SD 3.0.3

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MikeTwoOne	MikeTwoOne posted 12/30/2013 6:53:00 PM HOT Topic Details Share Topic
Group: Forum Members Posts: 147, Visits: 2.1K	Hi, Sorry, not beta or suggestions related, but can't find a better place to post ... Since version 3.0.3, I've had a lot (tens of) "silent crashes" when using SD on my 4.4.2 Nexus 7. By "silent", I mean that the Android crash notification (the one which allows you to send a report) does not show. SD just disappears. It happens when launching SD (mostly, sometimes 3 times in a row), when loading a route (sometimes) and when navigating too (real flight). Unfortunately I can't find a way to clearly reproduce it. Note that I never encountered that with the previous versions. Never. I know that such a "bug report" does not really help without a log or a clear step to reproduce, so my question is about the correct way to report it. Is there a way to really help identifying this issue? A specific SD log I can find somewhere? Can a system log be helpfull? Thanks, M Tags 3.0.3 android crash
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MikeTwoOne	MikeTwoOne posted 2/11/2014 9:37:32 PM Post Details Share Post
Group: Forum Members Posts: 147, Visits: 2.1K	OK. Using DDMS, I've been able to collect some lines of log. For each crash, I've saved a log file (SD_crashlog[1-4].txt). I've only cleaned them in order to remove (very few) SD-unrelated lines. I'm able to reproduce the crash on several devices. Three of the logs are from a Nexus 7 2013, one from a Nexus 5 (just can't remember which number, sorry!). To reproduce the issue, I had two options: - delete all SD maps & reload them from scratch on the first launch. This way, SD can crashe up to 5 or 6 times in a row, just at startup. - on a quite old install, it's as simple as doing a very fast drag of the map by "shaking" the finger on the screen. Hope that helps! M Attachments SD DEBUG.zip (761 views, 13.00 KB) Edited 2/12/2014 10:48:29 AM by MikeTwoOne
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Crash on Android 4.4.2 / SD 3.0.3

MikeTwoOne - 12/30/2013 6:53:00 PM

The only other similar issue we've heard of was because someone had...

Tim Dawson - 1/9/2014 12:54:04 PM

Hi Tim, Thanks for your proposal. Unfortunately, a direct route from...

MikeTwoOne - 1/22/2014 6:08:41 PM

"Since version 3.0.3, I've had a lot (tens of) "silent crashes" when...

funk - 1/29/2014 10:22:31 AM

I'm having the same problem on 4.4.2. Whenever I scroll the map SD...

wb9999 - 2/8/2014 4:00:46 PM

I don't suppose any of you have the Android debugging tools installed...

Tim Dawson - 2/10/2014 3:26:48 PM

Hi Tim, I have the last Android SDK on my main PC but even if I have...

MikeTwoOne - 2/10/2014 5:16:59 PM

FYI, I've been able to connect to my Nexus 7 using ADB tools and I now...

MikeTwoOne - 2/11/2014 2:17:24 PM

Yeah, logcat is definitely what you need to use. Android device...

Tim Dawson - 2/11/2014 5:29:14 PM

OK. Using DDMS, I've been able to collect some lines of log. For...

MikeTwoOne - 2/11/2014 9:37:32 PM

Thanks, that is helpful. We will get to work.

Tim Dawson - 2/13/2014 11:21:04 AM

Hi, One more log, using a fresh 3.0.5 and opening a route. With a...

MikeTwoOne - 2/26/2014 4:59:32 PM

Is this repeatable? Does it always happen when you load a route, or...

Tim Dawson - 2/26/2014 5:30:19 PM

It happens with several different routes but does not happen everytime...

MikeTwoOne - 2/27/2014 8:35:33 PM

Hello, I have a nexus 7 4.4.2 and I have the same problem with...

sweetpot - 2/28/2014 8:47:15 PM

Any news on a fix for this issue? SkyDemon has been unusable on my...

wb9999 - 3/13/2014 5:57:23 PM

We will be posting a beta release next week which we hope will solve...

Tim Dawson - 3/14/2014 3:59:51 PM

Hi, FYI, the last beta (3.0.6 - 04/01) is ... equally crashing, I'm...

MikeTwoOne - 4/2/2014 12:26:06 PM

[quote] FYI, the last beta (3.0.6 - 04/01) is ... equally crashing,...

srayne - 4/2/2014 12:54:43 PM

It definitely helps, in fact we can't do anything without the logs....

Tim Dawson - 4/2/2014 5:07:55 PM

Here are the logs. Can you confirm the older versions of SD are...

MikeTwoOne - 4/2/2014 7:27:03 PM

Thanks, these will help us.

Tim Dawson - 4/3/2014 5:37:54 PM

Here is the 3.0.6 17809 delivery (one log only, because they are all...

MikeTwoOne - 4/29/2014 2:52:40 PM

The logs quite definitely help. As before, I have forwarded this on to...

Tim Dawson - 4/29/2014 4:56:05 PM

Do you by any chance have the ART runtime enabled on your device in...

Tim Dawson - 4/29/2014 7:52:19 PM

After SD let me down in flight one more time two days ago, I was realy...

sweetpot - 4/29/2014 8:13:59 PM

Hi, Not sure the questions are for me, since I've already reply them...

MikeTwoOne - 4/30/2014 3:23:29 PM

Actually, we have been gradually escalating this issue ever since it...

Tim Dawson - 4/30/2014 4:43:39 PM

I also have silent crashes, on Nexus 7 and SD 3.0.6.This seems to be a...

alberto - 4/30/2014 7:37:13 PM

Has anyone tried the beta we released last night? If anybody wants to...

Tim Dawson - 5/1/2014 10:54:45 AM

Hi, Thanks for the great feedback. Good to see I was wrong when...

MikeTwoOne - 5/1/2014 12:08:40 PM

So it turns out we don't quite have the latest Xamarin.Android...

Tim Dawson - 5/1/2014 5:23:52 PM

I just tried the 3.0.2 version. I got two silent crashes. The first...

sweetpot - 5/2/2014 11:31:23 AM

After trying the 3.0.2 without success, I have just downloaded the...

sweetpot - 5/2/2014 1:32:29 PM

I'm not quite sure what you mean by a silent crash. If you mean...

Tim Dawson - 5/2/2014 3:33:13 PM

Hi, I also use "silent crash" to define the way SD is crashing...

MikeTwoOne - 5/5/2014 7:55:28 AM

Hi folks I have now invested different SD versions 3.0.6, 3.0.7 and...

alberto - 5/5/2014 3:01:24 PM

By "silent crash" I also mean a crash without pop up log report. I...

sweetpot - 5/5/2014 3:53:13 PM

I'm not sure why you're not being offered the popup when it crashes, I...

Tim Dawson - 5/6/2014 12:32:41 PM

I have some good news. We have managed to reproduce the occasional...

Tim Dawson - 5/7/2014 3:06:31 PM

Hi Tim, That's great news! Knowing you're also reproducing the issue...

MikeTwoOne - 5/7/2014 9:54:53 PM

Simulation mode doesn't work anymore with the may 7th beta & a silent...

Mike@EDTG - 5/8/2014 6:58:14 AM

Simulation mode broken for me too.

srayne - 5/8/2014 9:28:07 AM

Simulate mode is broken on purpose. We probably should have undone...

Tim Dawson - 5/8/2014 9:47:18 AM

There will be a new beta later today. Results of tests over the...

Tim Dawson - 5/12/2014 12:03:22 PM

Hi, Today's beta is definitely a big step forward. SD is way more...

MikeTwoOne - 5/13/2014 8:38:05 AM

[quote][b]MikeTwoOne (13/05/2014)[/b]Hi,Today's beta is definitely a...

srayne - 5/13/2014 8:46:55 AM

Hi, No root. I've installed the Android SDK, and, when connecting my...

MikeTwoOne - 5/13/2014 11:20:24 AM

Thanks Mike for the info, I'll try that. Tim, I have been testing...

srayne - 5/13/2014 4:08:00 PM

Hi, After some hours (around 7 ...) of testing since yesterday: - I...

MikeTwoOne - 5/14/2014 1:50:47 PM

Thanks, that is good news. It seems we may have eliminated by far the...

Tim Dawson - 5/13/2014 11:37:03 AM

I'll do some extensive testing this evening :)

MikeTwoOne - 5/13/2014 2:26:59 PM

Hi, I didn't have a crash yet in the planning mode with the new beta,...

sweetpot - 5/14/2014 5:27:48 PM

Does anybody know the features of the new beta (27.05.2014)?

alberto - 5/27/2014 7:16:29 PM

There is only one Android feature change in the latest beta: You...

Tim Dawson - 5/28/2014 10:14:42 AM

Latest android beta(27th May) seems to work well,......no cloning of...

Pete - 6/1/2014 12:32:08 PM

Hi, I'm afraid crashs are back with 3.0.7.16856. Log is attached....

MikeTwoOne - 6/3/2014 2:00:49 PM

No, that crash is different to the one which was causing stability...

Tim Dawson - 6/3/2014 4:57:52 PM

[quote][b]Tim Dawson (03/06/2014)[/b][hr]No, that crash is different...

MikeTwoOne - 6/5/2014 10:48:07 AM

Unfortunately, I got two crashes with the last beta. Both of them in...

sweetpot - 6/4/2014 7:49:20 PM

I just upgraded to android 4.4.3, I will test tomorrow if it change...

sweetpot - 6/5/2014 10:40:50 AM

Is it the same crash you are seeing?

Tim Dawson - 6/5/2014 12:51:13 PM

The good news is that last crash you posted about is one we can catch...

Tim Dawson - 6/5/2014 5:11:42 PM

At the moment I feel more comfortable using the official release 3.0.6...

alberto - 6/5/2014 5:56:18 PM

Just bought a Hisense Sero 8 running Android KitKat 4.4.2 - a throw...

mickelb - 6/6/2014 11:46:52 AM

I have tried the last beta with android 4.4.3 today. No more crashes...

sweetpot - 6/6/2014 6:13:30 PM

mickelb, probably because the Google Play Store is not aware of the...

Tim Dawson - 6/9/2014 10:59:50 AM

Tim - Hopefully Google will update their device list soon! At least...

mickelb - 6/9/2014 1:22:27 PM

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