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Just an update - I tried again today with the same 4.3 inch device and the had the same result, the route name was there but when I went to open it, the route was blank.
I have just tried again using another device (5inch Chinese) and it worked as it is supposed to, so it must be a peculiararity of the device and not the fault of SDweb.
I have edited the original message because I mistakenly put that I had used the 5 inch device first, when in fact I had used the 4.3.inch AWARE
I don't use the 4.3 inch device other than in the car so it isn't a problem for me.
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