Important: These forums are for discussions between SkyDemon users. They are not routinely monitored by SkyDemon staff so any urgent issues should be sent directly to our Customer Support.

Custom Data


Author
Message
Skyboy999
Skyboy999
Too Much Forum (1.6K reputation)Too Much Forum (1.6K reputation)Too Much Forum (1.6K reputation)Too Much Forum (1.6K reputation)Too Much Forum (1.6K reputation)Too Much Forum (1.6K reputation)Too Much Forum (1.6K reputation)Too Much Forum (1.6K reputation)Too Much Forum (1.6K reputation)
Group: Forum Members
Posts: 58, Visits: 239
Sorted. Thanks Hannah
Skyboy999
Skyboy999
Too Much Forum (1.6K reputation)Too Much Forum (1.6K reputation)Too Much Forum (1.6K reputation)Too Much Forum (1.6K reputation)Too Much Forum (1.6K reputation)Too Much Forum (1.6K reputation)Too Much Forum (1.6K reputation)Too Much Forum (1.6K reputation)Too Much Forum (1.6K reputation)
Group: Forum Members
Posts: 58, Visits: 239
No problem- just done. 13/03/26 @ 17:48
Tim Dawson
Tim Dawson
SkyDemon Team (700K reputation)SkyDemon Team (700K reputation)SkyDemon Team (700K reputation)SkyDemon Team (700K reputation)SkyDemon Team (700K reputation)SkyDemon Team (700K reputation)SkyDemon Team (700K reputation)SkyDemon Team (700K reputation)SkyDemon Team (700K reputation)
Group: Forum Members
Posts: 8.3K, Visits: 9.9K
Could you try again and let us know the exact time when you send the contact form? We haven't received your enquiry, as far as we can tell.
Skyboy999
Skyboy999
Too Much Forum (1.6K reputation)Too Much Forum (1.6K reputation)Too Much Forum (1.6K reputation)Too Much Forum (1.6K reputation)Too Much Forum (1.6K reputation)Too Much Forum (1.6K reputation)Too Much Forum (1.6K reputation)Too Much Forum (1.6K reputation)Too Much Forum (1.6K reputation)
Group: Forum Members
Posts: 58, Visits: 239
Tim Dawson - 3/5/2026 10:09:53 AM
There doesn't seem to be a general problem with it. Could you contact customer support so they can look into your particular case?

I contacted support via the link/contact but haven't heard from them.

Tim Dawson
Tim Dawson
SkyDemon Team (700K reputation)SkyDemon Team (700K reputation)SkyDemon Team (700K reputation)SkyDemon Team (700K reputation)SkyDemon Team (700K reputation)SkyDemon Team (700K reputation)SkyDemon Team (700K reputation)SkyDemon Team (700K reputation)SkyDemon Team (700K reputation)
Group: Forum Members
Posts: 8.3K, Visits: 9.9K
There doesn't seem to be a general problem with it. Could you contact customer support so they can look into your particular case?
Skyboy999
Skyboy999
Too Much Forum (1.6K reputation)Too Much Forum (1.6K reputation)Too Much Forum (1.6K reputation)Too Much Forum (1.6K reputation)Too Much Forum (1.6K reputation)Too Much Forum (1.6K reputation)Too Much Forum (1.6K reputation)Too Much Forum (1.6K reputation)Too Much Forum (1.6K reputation)
Group: Forum Members
Posts: 58, Visits: 239
Same message whether I try to open from cloud or save to cloud. Even tried creating new. Same thing. It does seem- like the message says- to be a problem at your end server <> SD Plan. Any chance you could check? Thanks
Tim Dawson
Tim Dawson
SkyDemon Team (700K reputation)SkyDemon Team (700K reputation)SkyDemon Team (700K reputation)SkyDemon Team (700K reputation)SkyDemon Team (700K reputation)SkyDemon Team (700K reputation)SkyDemon Team (700K reputation)SkyDemon Team (700K reputation)SkyDemon Team (700K reputation)
Group: Forum Members
Posts: 8.3K, Visits: 9.9K
Maybe there's something weird about your custom data, file naming or its size for example? That's all I can think of.
Skyboy999
Skyboy999
Too Much Forum (1.6K reputation)Too Much Forum (1.6K reputation)Too Much Forum (1.6K reputation)Too Much Forum (1.6K reputation)Too Much Forum (1.6K reputation)Too Much Forum (1.6K reputation)Too Much Forum (1.6K reputation)Too Much Forum (1.6K reputation)Too Much Forum (1.6K reputation)
Group: Forum Members
Posts: 58, Visits: 239
I recently tried to update Custom Data but unable to save to cloud- message "There seems to be a problem with our server at the moment (MethodNotAllowed). Try again in a few minutes.".
Been trying this for a while now.

GO

Merge Selected

Merge into selected topic...



Merge into merge target...



Merge into a specific topic ID...




Reading This Topic

Login

Explore
Messages
Mentions
Search