+xAre you referring to Backup to Cloud for Logs? I think that's the only place we offer such a feature. Unlike elsewhere in the software, it does not pull anything down from the cloud, it's intended to do what is says only: just backup all your logs to the cloud.
Your hex code is part of your aircraft configuration, for which we offer a full Sync feature to keep all your aircraft profiles the same across your devices.
Tim,
Sorry, I got the name wrong - I meant I selected the "Save Settings to Cloud", which is what I did before doing an uninstall and then re-installing the SkyDemon app. It seems everything was retrieved when I did a "Load Settings from Cloud", except my HEX code.
I didn't check every saved setting after the re-install so only realised the problem when flying.
Was my issue that I possibly didn't do a "Sync with cloud" , which is an option in "Aircraft" (settings).
If so, can you consider making a simpler "Save all settings to cloud" option?, rather than having to remember to save to cloud using three separate actions? They currently are:
"Track Logs - backup to cloud"
"Aircraft" - Sync with cloud"
"Setup - Cloud - Save settings to cloud"
Thanks
Tony