Option to download complete product DFS AIP VFR lost since last update

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Option to download complete product DFS AIP VFR lost since last update

Option to download complete product DFS AIP VFR lost since last update...

Author	Message
fzahn	f fzahn posted 7/13/2020 2:16:47 PM Topic Details Share Topic
f Group: Forum Members Posts: 10, Visits: 21	Hi, i was always downloading all DFS AIP CFR charts to my Skydemon, to have them available offline and updting that form time to time. That does not work anymore, probably since last update. In the airfields tab I click on "Download"-"Download Product" and here no product appears, but I have subscribed to the DFS VFR charts. I see "Please wait..." for some short moments, and then just nothing. Is this a bug? Regards, Florian
	Reply Like 4
grahamb	grahamb posted 7/13/2020 3:15:31 PM Post Details Share Post
Group: Forum Members Posts: 567, Visits: 27K	Have you tried logging out and back in again? Edited 7/13/2020 3:39:22 PM by grahamb
	Reply Like 4
Tim Dawson	Tim Dawson posted 7/14/2020 8:58:02 AM Post Details Share Post
Group: Forum Members Posts: 8K, Visits: 9.1K	There's no known problem with downloading all plates in such a product. Do check that you're online though, otherwise the list will not populate with your purchased products.
	Reply Like 4
fzahn	f fzahn posted 7/15/2020 7:12:34 AM Post Details Share Post
f Group: Forum Members Posts: 10, Visits: 21	Hi Tim, thanks for the fast reply. I was forgetting to mention, that I have this issue in the windows-version, not on iPad. I tried to logout and login which works without problem. Also downloading a single plate from the airport-information-page works without any issues. only downloading the complete product does not work, it is not offered in the menu: Release 3.14.1.0 Regards, Florian
	Reply Like 3
w5400	w5400 posted 7/15/2020 9:47:30 AM Post Details Share Post
Group: Forum Members Posts: 18, Visits: 102	+x fzahn - 7/15/2020 7:12:34 AM Hi Tim, thanks for the fast reply. I was forgetting to mention, that I have this issue in the windows-version, not on iPad. I tried to logout and login which works without problem. Also downloading a single plate from the airport-information-page works without any issues. only downloading the complete product does not work, it is not offered in the menu: Release 3.14.1.0 Regards, Florian Hi Florian this is probably the result of a recent windows 10 update, I had the same issue. The pop-up window for dfs chart downloads is now in the upper lefthand corner of your desktop, hardly noticeable or even not visible if covered by another window. Cheers Victor
	Reply Like 4
Tim Dawson	Tim Dawson posted 7/15/2020 10:44:54 AM Post Details Share Post
Group: Forum Members Posts: 8K, Visits: 9.1K	Or maybe the submenu has appeared on another monitor? (if you have more than one)
	Reply Like 4
grahamb	grahamb posted 7/15/2020 11:10:32 AM Post Details Share Post
Group: Forum Members Posts: 567, Visits: 27K	Oddly, this only seems to happen for the 3rd Party purchases pop-up; the AIP downloads behave as before.
	Reply Like 4
fzahn	f fzahn posted 7/16/2020 9:06:25 AM Post Details Share Post
f Group: Forum Members Posts: 10, Visits: 21	HI Graham, you are right, here its also in the upper left corner @Tim: no second monitor here... Its a little hard to click on the menu now, because if you move the mouse to it disappears. It works, if you dont run skydemon fullscreen. Then you can click on the menu in the upper left corner. So I have a workaround. @Tim: It looks like that: Regards, Florian
	Reply Like 3
Tim Dawson	Tim Dawson posted 7/16/2020 11:51:18 AM Post Details Share Post
Group: Forum Members Posts: 8K, Visits: 9.1K	Thanks. We think we have a fix for the next version.
	Reply Like 6