Can't file FlightPlan on SD iPad version 3.9.5.120

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Can't file FlightPlan on SD iPad version 3.9.5.120

Can't file FlightPlan on SD iPad version 3.9.5.120

Author	Message
captchaos	captchaos posted 6/17/2018 7:06:28 AM Topic Details Share Topic
Group: Forum Members Posts: 28, Visits: 171	I cancelled my FlightPlan to change to earlier departure due to WX. In trying to submit the plan the window says "requesting credit count" and has greyed out the continue button, I had one credit remaining but even bought another 20 but can't resolve it. Any clues?
	Reply Like 37
captchaos	captchaos posted 6/17/2018 8:17:01 AM Post Details Share Post
Group: Forum Members Posts: 28, Visits: 171	The iPhone has the same issue.
	Reply Like 26
Tim Dawson	Tim Dawson posted 6/21/2018 9:27:14 AM Post Details Share Post
Group: Forum Members Posts: 7.8K, Visits: 8.4K	I assume this was resolved via technical support but as far as I'm aware, the issue where requesting credit count never goes away is normally due to a network problem, e.g. SkyDemon is unable to properly talk to its server.
	Reply Like 3
fuzzflyer	fuzzflyer posted 6/24/2018 12:26:45 AM Post Details Share Post
Group: Forum Members Posts: 37, Visits: 157	+x captchaos - 6/17/2018 7:06:28 AM Just had a similar issue with an android unit, now tne happy bunny with 39 credits! We flew anyway as had hotel bookings etc etc, had even more issues with 5 gars!‌I tried emailing sd but nothing heard as Sat. We then had issues logging in to our no.2 machine tried 5 times on it and a spare nexus..nothing., then it just logged on! ‌ cancelled my FlightPlan to change to earlier departure due to WX. In trying to submit the plan the window says "requesting credit count" and has greyed out the continue button, I had one credit remaining but even bought another 20 but can't resolve it. Any clues? help mogas
	Reply Like 2
Tim Dawson	Tim Dawson posted 6/25/2018 9:17:59 AM Post Details Share Post
Group: Forum Members Posts: 7.8K, Visits: 8.4K	It rather sounds like you were experiencing a general network issue, particularly as GAR functionality (which as you know is not provided by us, rather by OnlineGAR.com) seemed to be playing up as well. However I encourage you to engage with support directly, who will ask you for specific error messages etc, so we can get to the bottom of it.
	Reply Like 2