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Now solved, by Googling the error message (a more computer literate user would probably have got there more quickly).
Control Panel/Turn Windows Features on or off/Turn on .NET Framework 3.5 (includes .NET 2.0 and 3.0)
(.NET Framework 4.6 Advanced Services was already on.)
Team SkyDemon, I think an appropriate message in the update utility could help save wasted time for other Windows 10 users - and something a little bit more specific than Tim's first message above. That message was not quite specific enough for me to find the option to 'Turn Windows Features on or off'.
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