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Unable to login to PC version


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Awqward
Awqward
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I just updated my full PC version and am un able to login... I get a Skydemon Plan error message: "There was a communications error during operation "login", Check that you are connected to the internet and try again. The request was aborted: The request was canceled"

I have fully removed and reloaded the software several times. I have rest my password twice. It works fine on my ipads and iphone and the Web version.... and I have rebooted my PC....Can anyone help??

Anthony Quick



Edited 3/1/2015 5:22:53 PM by Awqward
George Reid
George Reid
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Anti virus software can sometimes cause problems with SD.. Which antivirus package are you using?

George E A Reid

Ipad Mini 5,  IOS 13.5.1,  SD 3.13.7.246
PC(Win 10, Version 1909)  SD 3.13.7
PilotAware 20190621
Awqward
Awqward
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Norton360...good point, I'll try disabling it
Awqward
Awqward
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GEAR (3/1/2015)
Anti virus software can sometimes cause problems with SD.. Which antivirus package are you using?


Thanks Gear...it was in fact the firewall causing the problem! I disabled it and was able to login....Now I need to adjust the firewall settings to allow SD...

Thanks again
Anthony


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