Unable to login to PC version

Important: These forums are for discussions between SkyDemon users. They are not routinely monitored by SkyDemon staff so any urgent issues should be sent directly to our Customer Support.

Unable to login to PC version

Author	Message
Awqward	Awqward posted 3/1/2015 5:21:46 PM Topic Details Share Topic
Group: Forum Members Posts: 14, Visits: 42	I just updated my full PC version and am un able to login... I get a Skydemon Plan error message: "There was a communications error during operation "login", Check that you are connected to the internet and try again. The request was aborted: The request was canceled" I have fully removed and reloaded the software several times. I have rest my password twice. It works fine on my ipads and iphone and the Web version.... and I have rebooted my PC....Can anyone help?? Anthony Quick Tags login problem Edited 3/1/2015 5:22:53 PM by Awqward
	Reply Like 57
George Reid	George Reid posted 3/1/2015 5:37:18 PM ANSWER Post Details Share Post
Group: Forum Members Posts: 113, Visits: 1.5K	Anti virus software can sometimes cause problems with SD.. Which antivirus package are you using? George E A Reid Ipad Mini 5, IOS 14.4, SD 3.15.0.288 PC(Win 10, Version 19041.804) SD 3.15.0.0
	Reply Like 69