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"Your data subscription is invalid or has expired"


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Nigel
Nigel
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Getting a message (in the message window) "Your data subscription is invalid or has expired". When I select Help | Get Support I get a "Page cannot be found" error.

Did something bad happen?

Nigel

Replies
Tim Dawson
Tim Dawson
SkyDemon Team (688K reputation)SkyDemon Team (688K reputation)SkyDemon Team (688K reputation)SkyDemon Team (688K reputation)SkyDemon Team (688K reputation)SkyDemon Team (688K reputation)SkyDemon Team (688K reputation)SkyDemon Team (688K reputation)SkyDemon Team (688K reputation)
Group: Forum Members
Posts: 8.2K, Visits: 9.7K
Ash, can you contact us directly about this please? If you've having problems with the software, especially something urgent like this, get in touch directly and then we can solve your problem one on one. In particular I'll need to know your login email address so I can attempt to use your license file.

There's a link to get in touch directly under the Support page.

Edited 1/24/2010 11:35:39 AM by Tim Dawson
Ash
Ash
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Group: Forum Members
Posts: 3, Visits: 7
I have used the support form to contact you with my login details.



I am guessing that you didn't receive my original email with feedback and other error reports.
GO

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