AIP Download hanging

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AIP Download hanging

Author	Message
brinzlee	brinzlee posted 10/5/2018 8:01:02 PM Topic Details Share Topic
Group: Forum Members Posts: 31, Visits: 108	Lastest version of SkyDemon 3.10.5.154 and iOS 12 on an iPad Air 2 Cleared the cache to download the latest AIP for the UK, France, Germany And it keeps hanging no matter which country I try and download. It’s starts off ok then hangs on the larger files..I have to stop SD as the cancel download button doesn’t work either. Have tried a reboot of my device but nothing gives. Any ideas Edited 10/5/2018 9:08:32 PM by brinzlee
	Reply Like 3
Tim Dawson	Tim Dawson posted 10/8/2018 11:18:41 AM Post Details Share Post
Group: Forum Members Posts: 8.1K, Visits: 9.2K	If it hangs on the same file, try downloading that file individually (by viewing it) to see if you get a more helpful error message. Please do not clear your cache if all you want to do is download the latest files. It's hugely wasteful.
	Reply Like 4
brinzlee	brinzlee posted 10/8/2018 11:36:42 AM Post Details Share Post
Group: Forum Members Posts: 31, Visits: 108	+x Tim Dawson - 10/8/2018 11:18:41 AM If it hangs on the same file, try downloading that file individually (by viewing it) to see if you get a more helpful error message. Please do not clear your cache if all you want to do is download the latest files. It's hugely wasteful. Thanks for the reply Tim....I have tried downloading the offending ones individually but they take forever and lock the iPad up, there is no associated error messages with them. There are too many that have not downloaded to do it individually....Some of the files are very big....the whole file is over 2GB in size.....I have left it to download many times now and it just crashes out after many hours trying.....the larger files being the problem.....I never used to have this problem doing a cache clear and download before....Something's changed !! Edited 10/8/2018 12:07:06 PM by brinzlee
	Reply Like 4
Tim Dawson	Tim Dawson posted 10/9/2018 11:20:20 AM Post Details Share Post
Group: Forum Members Posts: 8.1K, Visits: 9.2K	Not at our end, I'm afraid.
	Reply Like 4
Skyboy999	Skyboy999 posted 11/7/2018 6:58:09 AM Post Details Share Post
Group: Forum Members Posts: 51, Visits: 225	I am also experiencing this albeit on different kit so believe there could be a problem at SD end. The problem appears when I attempt to download AIP on my iPhone 6s running IOS 11.4 and I believe was fine before I updated SD to 3.10.5 end October. IOS hasn't been updated for a long long time, only SD. I have no problem whatsoever downloading to my iPad Mini 4 running IOS 10.3,1 Hopefully, this will provide some more info for investigation and resolution.
	Reply Like 3
Fleagle	Fleagle posted 11/8/2018 12:51:05 PM Post Details Share Post
Group: Forum Members Posts: 29, Visits: 83	I had a similar problem earlier in the year. I could down load any country except the UK just fine. UK would just hang. I even reset and rebuilt my iPad but still no joy. I reset my home router to factory setting - but still no luck in the end I noted that if I disabled my routers firewall, I could then down load UK. I have no idea why other countries would load but for some reason my firewall blocked UK - its not as if I had any personal rules in the firewall - it was just factory standard stuff
	Reply Like 4
Skyboy999	Skyboy999 posted 11/8/2018 5:06:14 PM Post Details Share Post
Group: Forum Members Posts: 51, Visits: 225	Update on this after reading similar thread in Charts forum- if I download files individually, it works but if I use the 'download all' little arrow, it hangs on large files.
	Reply Like 3
easytherm	e easytherm posted 11/12/2018 3:43:53 PM Post Details Share Post
e Group: Forum Members Posts: 6, Visits: 5	Hello, Same problem here in Ipad mini 4 with ios 12.1 Switzerland AIP for example (about 150 Meg: between 4 and 5 hours) It does not hang but lasts forever.
	Reply Like 4
Tim Dawson	Tim Dawson posted 11/13/2018 4:10:04 PM Post Details Share Post
Group: Forum Members Posts: 8.1K, Visits: 9.2K	The latest beta of SkyDemon for iOS fixes this issue. You can sign up for the beta from the beta page on our website, or you can await the next public version (next week at the latest).
	Reply Like 4