Hi there,

I've recently updated my PC to Windows 10 (in place upgrade) and also updated to the latest version of SkyDemon - quite frequently I keep receiving the following message - 'This device is no longer logged in to the SkyDemon system. This may be because you have logged in elsewhere. To resolve..... '

I have SkyDemon installed on my PC, iPhone and iPad - no other installations anywhere. Is there any reason this may be happening - I've never had the issue on Windows 7. I can use SkyDemon for a couple of days on the PC and it is fine and then the next time I boot and log in - I get the message. There doesn't appear to be any logic as to when it happens.

Edit - I should add that the iPhone and iPad don't appear to be effected by the issue - just the PC.

Thanks
Rob

Your computer is preventing SkyDemon from writing to the SkyDemon folder within your My Documents folder. There is nothing we can do about this ourselves; SkyDemon needs to be able to save data on your computer and that's a location where we should absolutely have permission to do so. Something on your computer, possibly "security" software, has denied the user account under which SkyDemon is running permission to write to that folder.