Keep getting asked to log out and back in again.

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Keep getting asked to log out and back in again.

Keep getting asked to log out and back in again.

Author	Message
adhawkins	adhawkins posted 5/21/2014 12:40:15 PM Post Details Share Post
Group: Forum Members Posts: 274, Visits: 2.5K	When you say "logged in" do you mean actually running on the PC at the time? I have SkyDemon installed on a number of machines, but I can only sit at one of them at a time, so it's almost never running more than once! Also, I generally upgrade to the latest and greatest version as soon as I am notified of it. Think this is worth looking in to further? What's the next step? Andy
	Reply Like 40
Tim Dawson	Tim Dawson posted 5/21/2014 12:23:31 PM Post Details Share Post
Group: Forum Members Posts: 8.1K, Visits: 9.3K	No, the limitation has been in place for around a year. While you're welcome to have SkyDemon installed on three PCs, only two of them may be logged in at one time. Perhaps you had been using quite old versions on them, which may not have had the limitation enforced.
	Reply Like 39
adhawkins	adhawkins posted 5/20/2014 9:34:58 PM Post Details Share Post
Group: Forum Members Posts: 274, Visits: 2.5K	Hi, While it's possible that my login details have been compromised, it seems coincidental that it's started happening just as I start using SkyDemon on two new devices. Can you check to see if I'm exceeding the limit, and if so provide me with IP addresses of the systems where the logins are taking place? Obviously here isn't the best place to do that, what's the best way to proceed? EDIT: Actually, just realised that I regularly use SkyDemon on 3 PCs (and have been doing so for as long as I can remember). Is this a new limitation? Thanks Andy Edited 5/20/2014 9:39:47 PM by adhawkins
	Reply Like 41
Tim Dawson	Tim Dawson posted 5/20/2014 5:13:58 PM Post Details Share Post
Group: Forum Members Posts: 8.1K, Visits: 9.3K	Perhaps somebody else has got a hold of your login details and is using them? We can investigate further if necessary. A personal SkyDemon subscription lets you log in on two PCs, two iOS devices and two Android devices at the same time.
	Reply Like 41
adhawkins	adhawkins posted 5/20/2014 12:48:07 PM HOT Topic Details Share Topic
Group: Forum Members Posts: 274, Visits: 2.5K	Hi, I've been running SkyDemon for quite a long time on 2 PCs, a laptop, my Nexus 7 and occasionally my mobile phone. Recently, at work I got a new PC (replacing one of the 2 PCs) and a new phone. Since setting up SkyDemon on these new devices, I keep getting repeated messages about devices being disconnected from my account, having to log out and back in again to resolve this. This was so bad on Saturday on the Nexus 7 (that I fly with) that I had to log out and back in again 5 or 6 times before it would let me in. Have I inadvertently exceeded some limit on my account? Thanks Andy
	Reply Like 55