Hello!

I have been using Skydemon for more than a year now and never had a problem. Unfortunately the latest update broke it on my iPad Mini. I already tried to restart the iPad and also reinstalling Skydemon and disabling all charts except Austria does not help.

It alway crashes when zooming out on reaching the same zoom level (can not see which one) because SD quits without any message.

Could you please have a look at this?

Thanks,
Bernhard.

Hello,

Assuming you've already tried rebooting your iPads (which can help) please can you send us the crash report(s)? Then we can see what is going wrong for you, and help. The link below will help with obtaining the crash reports.

Also, please try uninstalling all charts except one, then install one by one again just to see if it's a particular chart that is causing a problem.

http://help.getpocket.com/customer/portal/articles/500338-how-to-find-the-iphone-ipad-app-crash-logs

dear Tim,

Thank you, if you are able, please do send us a crash report as that may tell us where the problem actually lies.

SkyDemon 3.0.5 should be out this week; please also tell us if the problem goes away with that upgrade.

Hi

The latest version (v3.05) of SkyDemon doesn't even start on my iDevices, it crashes after 1-2 seconds.
I'm using an iPhone 5 and an iPad Mini Retina.
I also tried to restart the devices and I tried to delete and reinstall, but without success.
I finally reinstalled version 3.03, which was still available on my Mac via iTunes. This version is running normally.

I've sent the crash reports by email today.

Regards, Eric

Hello!

I managed to fix the crash by do not recovering the settings from the cloud. After setting all settings exactly the same way I had it before without loading from the cloud everything works fine now. Maybe there is some error in the settings here.

Cheers,
Bernhard.

Eric, I asked our support if they'd received the files and they said they hadn't; they'd only received the contents pasted into an email. If you could please attach the crash report files to an email instead, then we can use them.

Hello,
I have a similar problem with a quitting SD. After playing around some time now I am able to replicate it. Please excuse wrong menu names, as I have to translate it back from the German version.
Here the complete story:
IOS 7.05, IPad 3, SD 3.0.5
As soon as I activated the georeferenced approach chart of Landshut (EDML), SD zoomed in, takes some seconds trying to refresh the area around the approach chart and finally quits SD. Failure log is named "Low Memory ...", failure logs already sent by email to SD. This effect can be replicated, but only with EDML, all other airports I tried work properly. The effect occurs in navigation mode (extremely annoying) and planning mode.

This effect seems to depend on the map settings for display of aerodromes:
Show Aerodromes on, Gliding on, Non-ICAO on, all others off => effect yes
Show aerodromes on, Non-ICAO on, all others off => no effect

I do not know exactly, what is meant by "Non-ICAO". Landshut has an ICAO identifier and has glider activity.

No idea, if this effect only occurs with my IPad, but at least the description may help to find the bug. I guess the title of the failure log only indicates a result of the error, but not the root cause.

Regards
Roland

If you're seeing a LowMemory file produced, it means SkyDemon is not crashing but is being terminated by iOS for needing more memory than your device has available. This may be due to a large or problematic PDF, or the fact you have many other apps open at the same time, or that you are using a much older iPad without much memory available. Which model of iPad are you using, please?