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Problem with SkyDemon 3 and Avast Antivirus


Problem with SkyDemon 3 and Avast Antivirus
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KevinC
KevinC
KevinC
posted 10/24/2013 11:05:24 AM
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Posts: 9, Visits: 33
Yesterday I downloaded version 3.0 to one of my laptops
I also updated my avast free antivirus on this machine to their 2014 version.

There seems to be a conflict somewhere.

If I switch off avast file system shield and avast web shield, no problems (I think). If I don't, then Skydemon loads, stays on for approx 10 seconds and then disappears.

I have scanned this laptop with avast and malware bytes but nothing funny.

Is anyone else having this problem? Obviously SkyDemon can't test their product with every possible combination of operating system and programs but it would be good to know if this is a conflict or just a problem with this laptop.

(Laptop runs Windows 7 Professional 64 bit)
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KevinC
KevinC
KevinC
posted 11/17/2013 5:22:41 PM
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Group: Forum Members
Posts: 9, Visits: 33
Now running SD 3.0.1. Now SD does not start at all unless I deactivate Avast.
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Problem with SkyDemon 3 and Avast Antivirus
KevinC - 10/24/2013 11:05:24 AM
     Now running SD 3.0.1. Now SD does not start at all unless I deactivate...
KevinC - 11/17/2013 5:22:41 PM
     I don't think anyone else has reported a problem. Have you contacted...
Tim Dawson - 11/18/2013 12:49:48 PM
             Posted this problem on their forum. Waiting for an answer. Is it...
KevinC - 11/19/2013 8:58:01 PM
     If you contact our customer support through the website we may be able...
Tim Dawson - 11/20/2013 12:31:03 PM
             Success with help from Avast This has cured the problem. For...
KevinC - 11/24/2013 8:21:37 PM
     That's a question for Avast, the answer to which we'd be interested...
Tim Dawson - 11/25/2013 4:41:59 PM

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