Important: These forums are for discussions between SkyDemon users. They are not routinely monitored by SkyDemon staff so any urgent issues should be sent directly to our Customer Support.

Missing TAF & METAR info on iPad


Author
Message
Steve T
Steve T
Too Much Forum (5.3K reputation)Too Much Forum (5.3K reputation)Too Much Forum (5.3K reputation)Too Much Forum (5.3K reputation)Too Much Forum (5.3K reputation)Too Much Forum (5.3K reputation)Too Much Forum (5.3K reputation)Too Much Forum (5.3K reputation)Too Much Forum (5.3K reputation)
Group: Forum Members
Posts: 34, Visits: 157
Hi,

I'm just planning a route on my iPad and its telling me TAF & METAR information is not available for Gloucestershire (EGBJ).

However SD planning on my PC is showing this information. Met info for Birmingham and Coventry is showing OK on iPad

The information for EGBJ is available on the Met Office website.

Any suggestions?

Steve T

10.00am local 31/5/13

Latest iPad v. of SD

2.6.3.0
Tim Dawson
Tim Dawson
SkyDemon Team (644K reputation)SkyDemon Team (644K reputation)SkyDemon Team (644K reputation)SkyDemon Team (644K reputation)SkyDemon Team (644K reputation)SkyDemon Team (644K reputation)SkyDemon Team (644K reputation)SkyDemon Team (644K reputation)SkyDemon Team (644K reputation)
Group: Forum Members
Posts: 8K, Visits: 8.9K
Are you still seeing a lack of information for this airfield?
Steve T
Steve T
Too Much Forum (5.3K reputation)Too Much Forum (5.3K reputation)Too Much Forum (5.3K reputation)Too Much Forum (5.3K reputation)Too Much Forum (5.3K reputation)Too Much Forum (5.3K reputation)Too Much Forum (5.3K reputation)Too Much Forum (5.3K reputation)Too Much Forum (5.3K reputation)
Group: Forum Members
Posts: 34, Visits: 157
Hi Tim,

The Taf & Metar info for Gloucester seems to be intermittent.

Today 09.57 (local) METAR info is being picked up but not the TAF. Both available from the Met Office.

Birmingham & Coventry etc showing both OK

Regards,

Steve T

PS both showing OK on iPad
Edited 6/9/2013 10:05:09 AM by Steve T
edcartwright
edcartwright
Too Much Forum (419 reputation)Too Much Forum (419 reputation)Too Much Forum (419 reputation)Too Much Forum (419 reputation)Too Much Forum (419 reputation)Too Much Forum (419 reputation)Too Much Forum (419 reputation)Too Much Forum (419 reputation)Too Much Forum (419 reputation)
Group: Forum Members
Posts: 3, Visits: 28
I told Skydemon this a few weeks ago, was told to reset the Ipad. Nothing happens when I reset, also same results on the Nexus 4, and my other Ipad is the same.

I can also not download my Pooleys plates, Tafs, Metars.

Hope you can sort this out soon.
stevelup
stevelup
Too Much Forum (72K reputation)Too Much Forum (72K reputation)Too Much Forum (72K reputation)Too Much Forum (72K reputation)Too Much Forum (72K reputation)Too Much Forum (72K reputation)Too Much Forum (72K reputation)Too Much Forum (72K reputation)Too Much Forum (72K reputation)
Group: Moderators
Posts: 593, Visits: 4.9K
You have a quite different problem. I'd suggest you contact the SkyDemon folks for support again.

What exactly happens when you try and download a plate?
Steve T
Steve T
Too Much Forum (5.3K reputation)Too Much Forum (5.3K reputation)Too Much Forum (5.3K reputation)Too Much Forum (5.3K reputation)Too Much Forum (5.3K reputation)Too Much Forum (5.3K reputation)Too Much Forum (5.3K reputation)Too Much Forum (5.3K reputation)Too Much Forum (5.3K reputation)
Group: Forum Members
Posts: 34, Visits: 157
Thought problem had been solved but just using SD Plan and find that for B'ham Tafs & Metars showing OK, Coventry showing Metar but not Tafs and Gloucester not showing Tafs or Metars. All information available on the Met Office site.
Tim Dawson
Tim Dawson
SkyDemon Team (644K reputation)SkyDemon Team (644K reputation)SkyDemon Team (644K reputation)SkyDemon Team (644K reputation)SkyDemon Team (644K reputation)SkyDemon Team (644K reputation)SkyDemon Team (644K reputation)SkyDemon Team (644K reputation)SkyDemon Team (644K reputation)
Group: Forum Members
Posts: 8K, Visits: 8.9K
We identified a bug whereby TAF and/or METAR for a specific airfield can stubbornly refuse to download. Fairly rare, but chances are this is what you're running into. We've solved this problem once and for all in SkyDemon 2.7 which is due for release next week.
Steve T
Steve T
Too Much Forum (5.3K reputation)Too Much Forum (5.3K reputation)Too Much Forum (5.3K reputation)Too Much Forum (5.3K reputation)Too Much Forum (5.3K reputation)Too Much Forum (5.3K reputation)Too Much Forum (5.3K reputation)Too Much Forum (5.3K reputation)Too Much Forum (5.3K reputation)
Group: Forum Members
Posts: 34, Visits: 157
Thanks Tim, superb service once again.

Regards,

Steve T
lhe
lhe
Too Much Forum (15K reputation)Too Much Forum (15K reputation)Too Much Forum (15K reputation)Too Much Forum (15K reputation)Too Much Forum (15K reputation)Too Much Forum (15K reputation)Too Much Forum (15K reputation)Too Much Forum (15K reputation)Too Much Forum (15K reputation)
Group: Forum Members
Posts: 154, Visits: 445
Tim Dawson (21/06/2013)
We identified a bug whereby TAF and/or METAR for a specific airfield can stubbornly refuse to download. Fairly rare, but chances are this is what you're running into. We've solved this problem once and for all in SkyDemon 2.7 which is due for release next week.
Is this related to the problems I had with ESCM and ESIB, as reported earlier?
Tim Dawson
Tim Dawson
SkyDemon Team (644K reputation)SkyDemon Team (644K reputation)SkyDemon Team (644K reputation)SkyDemon Team (644K reputation)SkyDemon Team (644K reputation)SkyDemon Team (644K reputation)SkyDemon Team (644K reputation)SkyDemon Team (644K reputation)SkyDemon Team (644K reputation)
Group: Forum Members
Posts: 8K, Visits: 8.9K
It could very well have been the same problem.
GO

Merge Selected

Merge into selected topic...



Merge into merge target...



Merge into a specific topic ID...




Reading This Topic

Login

Explore
Messages
Mentions
Search