Pb install on windows 11 : cannot create folders under c:\users\xxx

Important: These forums are for discussions between SkyDemon users. They are not routinely monitored by SkyDemon staff so any urgent issues should be sent directly to our Customer Support.

Pb install on windows 11 : cannot create folders under c:\users\xxx

Author	Message
Tim Dawson	Tim Dawson posted 8/6/2025 9:23:10 AM Post Details Share Post
Group: Forum Members Posts: 8.1K, Visits: 9.5K	SkyDemon is perfectly compatible with Windows 11 and the vast majority of our Windows users are in fact on Windows 11. If you contact customer support, they may be able to advise on what type of "protection" you may be running that stops apps from creating folders and files under your Documents folder.
	Reply Like 0
djayflight	d djayflight posted 8/5/2025 5:16:03 PM Post Details Share Post
d Group: Forum Members Posts: 2, Visits: 0	+x Tim Dawson - 8/1/2025 9:54:38 AM It appears that you do not, in fact, have those rights on your system, or at least apps you're running don't. I can't really help with this. Chances are you're running some sort of "protection" software that stops apps from actually accessing your Documents folder. If we can't access that folder, we can't save data needed to run. I have admin rights on my computer and it's a personnal one. I can create manually the folders. I don't know how the installer tries to create them. But from what I see, it's using .net fwk 4.72 which is not officially compatible with windows 11. So I assume that SkyDemon is not comptaible windows 11...
	Reply Like 1
Tim Dawson	Tim Dawson posted 8/1/2025 9:54:38 AM Post Details Share Post
Group: Forum Members Posts: 8.1K, Visits: 9.5K	It appears that you do not, in fact, have those rights on your system, or at least apps you're running don't. I can't really help with this. Chances are you're running some sort of "protection" software that stops apps from actually accessing your Documents folder. If we can't access that folder, we can't save data needed to run.
	Reply Like 0
djayflight	d djayflight posted 8/1/2025 8:51:47 AM Topic Details Share Topic
d Group: Forum Members Posts: 2, Visits: 0	Hello, I'm currently testing SkyDemon and I wanted to install it on my PC under windows 11. The installation process seems to run normally but the first time I launch the app, it says that it cannot find the folder under c;\users\xxx\Documents\SkyDemon. I've tried to create the folder and all necessary folders by hand (no rights issues) and when I try to download a chart, it says that it does not have the rights to save it. I have full admin rights on my system. Thanks for your help
	Reply Like 1