Important: These forums are for discussions between SkyDemon users. They are not routinely monitored by SkyDemon staff so any urgent issues should be sent directly to our Customer Support.

SD keeps logging me out


Author
Message
JulesJB
J
Too Much Forum (202 reputation)Too Much Forum (202 reputation)Too Much Forum (202 reputation)Too Much Forum (202 reputation)Too Much Forum (202 reputation)Too Much Forum (202 reputation)Too Much Forum (202 reputation)Too Much Forum (202 reputation)Too Much Forum (202 reputation)
Group: Forum Members
Posts: 6, Visits: 16
I use latest versions of SD on iPad3 (v 3.9.5.120) and iPhone 6 (v 3.9.5.120) as back-up. Also use it on IPad Pro (v 3.9.5.120) just for planning. Every time I use SD on the iPad3 and iPhone 6, and often on the iPad Pro) at some point SD tells me I’m not connected and need to log back in. Been doing this for several months now and it can be distracting & frustrating when this happens in flight or during engine warm up. I’ve deleted and reinstalled the app but this didn’t work. Any suggestions?
George Reid
George Reid
Too Much Forum (9.3K reputation)Too Much Forum (9.3K reputation)Too Much Forum (9.3K reputation)Too Much Forum (9.3K reputation)Too Much Forum (9.3K reputation)Too Much Forum (9.3K reputation)Too Much Forum (9.3K reputation)Too Much Forum (9.3K reputation)Too Much Forum (9.3K reputation)
Group: Forum Members
Posts: 113, Visits: 1.5K
SD only allows two mobile devices to be logged in simultaneously.  If you wish to use your Ipad mini and your iPhone in flight you should log out of SD on your ipad pro and then check that your other two mobile devices are logged in.

George E A Reid

Ipad Mini 5,  IOS 14.4,  SD 3.15.0.288
PC(Win 10, Version 19041.804)  SD 3.15.0.0

JulesJB
J
Too Much Forum (202 reputation)Too Much Forum (202 reputation)Too Much Forum (202 reputation)Too Much Forum (202 reputation)Too Much Forum (202 reputation)Too Much Forum (202 reputation)Too Much Forum (202 reputation)Too Much Forum (202 reputation)Too Much Forum (202 reputation)
Group: Forum Members
Posts: 6, Visits: 16
Thanks, George - much appreciated, I will do just that!
fdemon
fdemon
Too Much Forum (370 reputation)Too Much Forum (370 reputation)Too Much Forum (370 reputation)Too Much Forum (370 reputation)Too Much Forum (370 reputation)Too Much Forum (370 reputation)Too Much Forum (370 reputation)Too Much Forum (370 reputation)Too Much Forum (370 reputation)
Group: Forum Members
Posts: 13, Visits: 59
I get logged out every single time.

I only have two devices - a PC and an Android Tablet. The tablet has not been on for days and is almost certainly dead. Yet still very time a use the PC I get the logged out message. How can that be?

Tim Dawson
Tim Dawson
SkyDemon Team (625K reputation)SkyDemon Team (625K reputation)SkyDemon Team (625K reputation)SkyDemon Team (625K reputation)SkyDemon Team (625K reputation)SkyDemon Team (625K reputation)SkyDemon Team (625K reputation)SkyDemon Team (625K reputation)SkyDemon Team (625K reputation)
Group: Forum Members
Posts: 7.8K, Visits: 8.4K
Someone else is likely using your account. Give us a call, and we can look, and tell you what devices are logged in.
GO

Merge Selected

Merge into selected topic...



Merge into merge target...



Merge into a specific topic ID...




Reading This Topic

Login

Explore
Messages
Mentions
Search