SkyDemon v2.7.0 & Windows 8 (64bit) launch problem

Important: These forums are for discussions between SkyDemon users. They are not routinely monitored by SkyDemon staff so any urgent issues should be sent directly to our Customer Support.

Home
»
Discussion Forums
»
SkyDemon Flight Planning
»
SkyDemon v2.7.0 & Windows 8 (64bit) launch problem

SkyDemon v2.7.0 & Windows 8 (64bit) launch problem

Author	Message
mfk	mfk posted 8/27/2013 5:34:10 PM Post Details Share Post
Group: Forum Members Posts: 2, Visits: 10	Tim Dawson (27/08/2013) No idea I'm afraid. If you contact our support directly and ask, we may be able to see if there are any debugging logs that have been transmitted to us. Additionally, there may be a debug file in your My Documents\SkyDemon folder which could help. hey there that's it - LOG FILE! -- Begin Exception IOException at 2013/08/27 18:30:20 Product: SkyDemon Plan Version: 2.7.0.19508 System.IO.IOException: Cannot create a file when that file already exists. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.File.Move(String sourceFileName, String destFileName) at Divelements.SkyDemon.x867eb3246b182488.x7aadfcb61a8d62b6() at Divelements.SkyDemon.x867eb3246b182488.xc447809891322395() End Exception -- I deleted all files in the "Skydemon" folder (routes in the cloud, maps easy to download, just one aircraft to re-configure) and SkyDemon is back alive thanks - case closed mfk
	Reply Like 63
Tim Dawson	Tim Dawson posted 8/27/2013 3:44:23 PM ANSWER Post Details Share Post
Group: Forum Members Posts: 8.1K, Visits: 9.3K	No idea I'm afraid. If you contact our support directly and ask, we may be able to see if there are any debugging logs that have been transmitted to us. Additionally, there may be a debug file in your My Documents\SkyDemon folder which could help.
	Reply Like 69
mfk	mfk posted 8/25/2013 9:54:42 AM Topic Details Share Topic
Group: Forum Members Posts: 2, Visits: 10	hey folks Week ago I've upgraded my PC and got Windows 8 OS with it. I have successfully installed SkyDemon v2.7.0 on it and had fun for a few days. Two days ago I've been asked to encrypt my disks using BitLocker. After getting my disks encrypted SkyDemon no longer starts. After clicking the icon PC shows some action ("hourglass") for 2-3 seconds and nothing happens. I've tried to re-install but with no success. Any ideas on how to get my SkyDemon back? thanks in advance! mfk, Poland
	Reply Like 81