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Feature Share on Social Media not creating image anymore


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manitou-project
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Hello all

Today I realised that the feature Share on Social Media doesn't work anymore on my Android phone.
I used it regularly to send passengers the flight path after the landing.
Do others have the same issue?

Regards

Tim Dawson
Tim Dawson
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I haven't heard of this - could you write to customer support about it please?
marccreal
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Tim Dawson - 8/22/2023 10:08:47 AM
I haven't heard of this - could you write to customer support about it please?

I have the same problem (Samsung S21FE, Android 14, One UI 6.1). It seems to depend on the app that is chosen for sharing if it works or not: 
- WhatsApp: image is not shared, only the text "My flight from...etc".
-Signal: does not work at all, an error is displayed ("shared data could not be retrieved")
- Gmail: works. Text and image appear on a new mail 
- GDrive: works, image can be saved.
-Instagram: works, image can be used for reel or story.

So the instant messenger seem to have a problem with retrieving the image. 

Andreas
Andreas
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marccreal - 1/5/2025 10:12:01 AM
Tim Dawson - 8/22/2023 10:08:47 AM
I haven't heard of this - could you write to customer support about it please?

I have the same problem (Samsung S21FE, Android 14, One UI 6.1). It seems to depend on the app that is chosen for sharing if it works or not: 
- WhatsApp: image is not shared, only the text "My flight from...etc".
-Signal: does not work at all, an error is displayed ("shared data could not be retrieved")
- Gmail: works. Text and image appear on a new mail 
- GDrive: works, image can be saved.
-Instagram: works, image can be used for reel or story.

So the instant messenger seem to have a problem with retrieving the image. 


On the iPhone (iOS 18.1.1), sharing a flight via WhatsApp is working.

GO

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