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Login problems with PC-Version
Login problems with PC-Version
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Login problems with PC-Version
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Raoul
R
Raoul
posted 5/6/2021 8:16:43 PM
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Hi
I installed the newest version of SD for PC (3.15.2).
Because of there was always a problem to safe my data to the cloud, i logged out from my account on the pc.
But now I can not login again. There is always the following error message
any idea?
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Tim Dawson
Tim Dawson
posted 5/7/2021 1:48:50 PM
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Sorry, I don't know what might be causing this other than a network issue.
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Raoul
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Raoul
posted 5/7/2021 8:01:15 PM
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in the meantime I:
- installed the PC-Software on two other PCs
- disabled Windows Firewall and Antivir
- reset my modem and router
- connect my PC via WLAN to the internet
-> nothing helped. Still the same problem
But if I connect my PC via HotSpot of my MobilePhone it works.
So the problem has to do with a setting in my Modem/router, but i do not have any idea what it could be.
Any idea?
regards
Raoul
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Raoul
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Raoul
posted 5/9/2021 10:01:01 AM
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I loaded my old modem/router settings but the problem is still the same.
Does anybody know if a special port has to be open or a service running?
regards raoul
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Tim Dawson
Tim Dawson
posted 5/10/2021 9:45:24 AM
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No special ports; SkyDemon communicates using http or https just like your web browser does.
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